All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

  #1  
Old 19-02-2010, 06:38 PM
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Problem with new Ovi maps on E71

Hello

So I downloaded the new Ovi maps and was excited about all the new free features, but now I find that it can't find me. What I mean is that I open the program, choose "Go online", but when I try to "Find my position" it doesn't. It did the first time, but in the wrong place, which I understand can happen, but now that I'm out of the country, it still doesn't show where I am. It shows the first place it showed. Yes, I've downloaded the maps for my location.

Any advice/help/ideas?

Thanks!

Fred

  #2  
Old 20-02-2010, 10:33 AM
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Smile Try a Reset

Try a reset . Make a Backup first , in case of a hard reset or VDG ! See my post here :
http://www.allaboutsymbian.com/forum...ad.php?t=81021

After the reset start as soon as possible the Maps before anything else .

PS a hard reset will probably delete the new OVI maps , since it will be installed on C: (device memory) and bring back the Nokia Maps from the firmware . So soft reset will be the option to save OVI maps .

Regards jApi NL

Last edited by jApi NL; 20-02-2010 at 10:59 AM. Reason: PS

  #3  
Old 21-02-2010, 12:30 PM
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Hello

Thanks for the suggestion. I was hoping to avoid a reset, but there probably isn't any other way. I'll wait until I have a chance to do a backup and then try a soft reset.
I thought the problem might be some setting that I didn't set.

Thanks

Fred
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  #4  
Old 21-02-2010, 02:30 PM
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Smile Soft Reset

A soft reset *#7780# doesn't wipe personal data (contacts , calendar , notes) from the phone . Normally it only changes your personal settings to factory settings ( equal to : Menu > Tools > Settings > General > Factory Settings ) .
So there might be some changes in Messaging settings , themes and some other .
In Menu > Memorycard you can make a Backup first and Restore after the soft Reset .
About Hard Reset : Contacts can be copied to memorycard : Contacts > Mark All > Copy to MC . When you had Messaging set to MC , also messages will survive .
Only the device doesn't have a Backup for Calendar items , strangely .

Regards jApi NL

  #5  
Old 21-02-2010, 09:08 PM
Fred* Fred* is offline
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Hello again

I just tried a soft reset and the GPS still doesn't work.

Can you suggest anything else? I'd rather not to a hard reset!

Thanks

  #6  
Old 22-02-2010, 02:15 PM
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Smile Suggestions

As I am not a user of OVI maps really , I cannot tell my own experience . So my remarks are general , nevertheless without hard reset :
1) did you connect using Assited GPS ? Menu > Settings > General > Position .
2) you could try re-install OVI maps once more (and right after installation starting it immediately) .
3) try Maps Booster , especially in a area surrounded by buildings :
http://www.allaboutsymbian.com/forum...ad.php?t=90350

Regards jApi NL

  #7  
Old 22-02-2010, 05:10 PM
Fred* Fred* is offline
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Hello again

Thanks for the suggestion.

Sorry, but when you write
"As I am not a user of OVI maps really , I cannot tell my own experience . So my remarks are general , nevertheless without hard reset :
1) did you connect using Assited GPS ? Menu > Settings > General > Position ."

I'm not sure what exactly you mean. Do you mean in Ovi Maps? There isn't a Menu selection there.

Could you clarify?

Thanks!

Fred

  #8  
Old 22-02-2010, 07:52 PM
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Smile Home/Menu

Sorry when it wasn't clear . I was pointing at the devices Home/Menu button . Menu > Tools > Settings > General > Positioning > Methods >
1) Bluetooth GPS - for external BT dongle
2) Assited GPS - when enabled is giving a fast lock , by connecting to the serviceprovider's radio . Costs approx 4kB download via GSM/UMTS )
This is a quick help for the :
3) Integrated GPS - the actual device GPS .
4) Network based - I never tried this one .

Regards jApi NL

  #9  
Old 22-02-2010, 08:10 PM
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Hello again

Thanks for the clarification. I checked those settings and all but Bluetooth GPS are checked. Still doesn't work.

Any other suggestions?

Thanks

Fred

  #10  
Old 26-02-2010, 03:45 PM
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Well, I was at the Nokia store in Chicago the other day and the people there were very helpful. They said that sometimes on models other than the ones the Ovi Maps upgrade was really intended for it takes a while to get the GPS signal the first time. They suggested that I try to connect, and check the satellite status in GPS data. If this didn't work, I'd need to downgrade to the old maps.

It didn't work so I'm going to try downgrading.

  #11  
Old 26-03-2010, 11:45 AM
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Just to have some closure on this:

As I mentioned in a reply above, I found that Ovi Maps can find the GPS signal and connect if I'm moving, even walking. It takes a few minutes, but it does connect.
 

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