All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

Old 24-07-2004, 12:53 PM
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New: Smartner Duality Always-On Mail

Duality Always-on Mail Professional Edition is now available for Series 60. The program brings always on mail (push) support for users with corporate e-mail setups. It allows for the managing of mail in real time from your smartphone.

User Review (from Handango):
Vastly improves productivity and adds convenience

A reviewer from San Francisco, California, July 6, 2004

I have tested the professional version at with my corporate Exchange email and my Nokia 6600 (Symbian 7.0), and I can tell you that this is an extremely useful service. I get my email on the go, and thanks to the push technology, all waiting time visible to the user is eliminated. Both reading and replying work very smoothly. Existing compatibility with all Symbian and Windows Mobile devices is Duality's key difference as compared to other solutions, for example. If you prefer to have a Treo as your device, Goodlink is probably fine or better than this, but a bit pricey. In contrast, Duality allows you to select from a broad range of devices, many of which are cheaper, smaller, better as phones, and more reliable than the Treo. Another advantage to competing products is that most attachments work great if you wish to download them. Taken into account the large existing market share and growth of Symbian 6.0/7.0 devices, I would imagine device independence being a great advantage (this is especially true in Europe). The product comes in three versions, enterprise, professional, and internet. The first one is based on a server polling your Exchange inbox, the second on a client running on your desktop and polling your Exchange inbox, and the third is for POP3/IMAP. No changes to the firewall are required. Duality applies end-to-end 128-bit AES for the entire message (not only body) up to the mobile device. Average estimated additional GPRS traffic is only around 1MB per month per user, since messages can be truncated to 4kb, and only selected messages will be downloaded in their entirety. The always-on calendar functionality exists for Windows Mobile environment and is probably soon up for launch for Symbian devices. I have not tested that. I am still fine with synchronizing my mobile calendar separately. All in all, this is a great piece of software that seems to provide many of the mobile messaging capabilities I have long been looking for.

Author Notes:

Introduction to Duality Always-on Mail Professional Edition

Duality Always-On Mail brings all the key components that users are familiar with when using Corporate account in Microsoft Outlook® and Lotus Notes® at their desktop and pushes them, over the air, to their PDA or Smartphone. This document gives a brief overview of these capabilities.

PLEASE NOTE: Smartner Duality connects to your corporate email account. Please make sure your corporate email address is correctly registered in your Handango profile before purchasing Duality.

Duality Always-On Mail enables you to manage your email via your Sony Ericsson Smartphone, in real-time, wherever you may be.

* View messages in real-time, receive data on Sony Ericsson Smartphone and desktop simultaneously
* Display read/unread status, sender, subject and received date
* Sort mail list by sender or received date
* Delete, reply to sender, reply to all, or forward a message
* All actions mirrored to desktop view in real-time, over the air
* Display and edit original message on replying or forwarding
* Apply basic text edit clipboard operations (cut, copy and paste)
* Receive attachments in native format, e.g. Word, Excel, PowerPoint and PDF.
* View, save, edit and send attachments as if at a desktop
* Configurable message truncation download size from 0kb (subject line only) upwards
* Truncated text and attachments rapidly downloaded, when requested, in the background
* Identify and add addressees from contacts list
* Resolve incomplete email addresses using Contacts
* Save messages to drafts folder


Duality Always-On Mail is as simple as switching the devices on. The software handles all communication issues automatically.

* Alerts as new mail is received; no need to poll for new messages
* Work on or offline; no need to remain in constant mobile coverage
* Network connections established and maintained automatically
* Full real-time, bi-directional synchronisation over the air
* Option to remotely suspend the service temporarily
* Data compression, typically 2:1 size reduction, reducing the cost of GPRS traffic


Duality Always-on Mail keeps your emails fully secure.

* 128 bit, end-to-end, AES encryption
* No "over the air" key exchange
* Entire message, not just body text, is encrypted
* Duality can only be installed by the relevant authorised email account user
* Corporate security not compromised by additional open firewall ports

Easy Installation and Support

Duality is simple to install, involving minimal disruption to the network, security and email infrastructure to be deployed.

* No requirement for information security team or IT manager involvement
* Installation on standard Windows 2000 or XP workstation
* Install in 15 minutes
* High user familiarity with applications and hardware
* Minimal support and training overheads
Remember: The search command is your friend.
Feedback wanted: PM, email or post with your suggestions, complaints, feedback.


alwayson, duality, mail, smartner

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