The reasons for this are many;
Below is a list of fairly high-level observations and grievances I can list off the top of my head, therefore the most severe.
1) As SE's flagship phone, one would expect it to be sufficient in the "business functionality" areas such as synchronizing calendar items, email items etc.
However, when syncing email items:
a) One has no choice to include Outlook subfolders other than default inbox, outbox and sent items.
b) Status of mail items in Outlook (i.e. Read, Unread etc) cannot be altered by marking (reading/replying etc) them in the P900 and then syncing in Outlook. (How do I keep track of mail items I have read/replied in the P900 then synced to Outlook, in Outlook?)
c) The inbuilt email program does not support HTML emails, so sending email from the P900 looks unprofessional in a corporate environment.
When syncing contact items:
a) The biggest and most absurd disappointment is that the PC software that came with the P900 has no ability to map contact fields. This means I loose all my extra mobile phone numbers for each contact. Absurd. I contacted SE support about this fundamental necessity and the tech says that he cannot tell me if there is 3rd party software out there that will allow mapping. I have tried looking but can't find it anywhere.
2) General issues:
a) There is a 'known' bug that causes calendar, task, jotter etc data to be lost upon turning the phone off then on. Apparently this bug is related to the low battery power in the P900. SE has done nothing to advertise the status of this OR as to whether they are aware of it or if it has been fixed. I have lost data a number of times and this is unacceptable for the price I paid for the P900.
b) There are bugs in the OS that simply make the phone an annoyance to use. For example the "out of memory" bugs.
c) There is simple functionality missing from various areas of the phone such as the ability to select a number of SMS's and save them to the SIM card simultaneously, without having to open each up individually. The ability to record voice conversations is missing (it's possible on the T68i!!). No phone profiles ability. There are many more...
I also find the Symbian OS too linear in its approach to human interaction. Clicking one thing at a time in order to get to an applications (i.e. applications icon, applications category, then applications) is much too slow. It could well do with a native desktop where apps can be accessed from, and a menu system on the desktop. I know things like Tracker and Handy Day provide this functionality but for the price and class of phone little things like this should be taken for granted.
The thing is SE advertise this smartphone as their high-flying business class product. But it lacks essential functionality to make it a business-class product and there are too many "issues" with it.
I am someone who always keeps firmware up to date, and patches regularly, yet these issues have not been addressed, or even publicly acknowledged by SE.
Apart from these things it's a great product. But as a business class product it falls short in too many areas to be seriously considered, as I'm sure many of you would agree.
Regards,
Bateman