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How can I get my Sendo X reliably connected to my PC?

31 January 2006 · by Steve Litchfield
Troubleshooting, Communications Series 60
Q. I've acquired a second hand Sendo X and have been generally impressed so far by this Symbian-based smartphone. But I can't seem to get it properly connected to my PC. I've upgraded the PC Connect suite to the latest version, and yet after a few seconds of being connected it disconnects and I'm not able to browse its files or synchronise. Any ideas?
A. Two other updates to check (on the Sendo Smartphones site) include the latest USB drivers and latest firmware for the phone itself. Unlike Nokia, Sendo let you update the phone's ROM yourself with a simple download, so this is the first thing to check in case of problems. In addition, make sure you plug the Sendo's cable into your PC directly and not via a USB hub, as this is a known issue. If you're still having problems, there must be something conflicting with the connection software, so try gradually disabling any other PDA connection software, checking to see if PC Connect now works. In fact, look at any other software which might be interfering with your PC's and USB COM ports.