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Home › Support › I've forgotten my lock code. How can I get back into my smartphone?

I've forgotten my lock code. How can I get back into my smartphone?

15 February 2006 · by Steve Litchfield
Troubleshooting, Miscellaneous Series 60, S60 3rd Edition
Q. I've forgotten my lock code. How can I get back into my smartphone? I've tried hard resetting it to factory conditions, but still it demands my forgotten code!

One solution is to take it to your local Nokia support centre, where reflashing the phone's firmware will also wipe out the lock code and reset it to '12345'. (There may be a charge) This will, of course, wipe all data on the internal disk of the device, though you can restore your last backup (and/or sync from Outlook) when you get it back. Everything on the expansion card will be safe.

One free alternative is to use the applet currently at http://nfader.z-host.ru/, which generates a master code from your IMEI number and you can use this to gain access and reset the lock code yourself.