In our first All About Symbian Insight for 2012, number 198, we start with the news that there are now more than 11 million downloads a day from Nokia Store. Steve highlights the QtInfo utility and remarks on the improved experience of installing Qt apps on Symbian devices. The major topic this week is discussion of the availability of Symbian devices in the UK's High Street shops and the decline of Symbian in Western Europe in 2011.