Read-only archive of the All About Symbian forum (2001–2013) · About this archive

Issues with Navifirm+ 1.3

3 replies · 15,293 views · Started 29 August 2011

Good afternoon. I�ve been having issues accessing the Nokia Care Suite firmware repository using navifirm+ 1.3 since August 22nd. Every time I try to retrieve the Product repository I get the following message "Communication Error: An error occured when attempting to download firmware information. [WebException] The underlying connection was closed: An unexpected error occurred on a receive."

I've tried on several different computers and ISPs but I still am getting an error. Is this happening to anyone else?

There still seems to be a problem.

Today I'm getting this:

[SoapException]
Service specific exception:
com.nokia.posti.server.caresuite.webservice.UnauthorizedFault.

This only happens when trying to connect to Nokia Care Suite. Quality Assurance and Production External are still accessible.

Seems like Nokia has blocked outside access to Care Suite, which is a bit odd since it only houses officially released firmware. Maybe too much load on them made Nokia block it?

Update: No, it's not blocked. Right now I can access Care Suite again. Probably just overloaded at times.