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funny answer from SE

5 replies · 2,257 views · Started 28 June 2003

Dear Sir,
>I am writing to enquire whether it would be possible to make Memory Stick
>Duo cards with capacities of above 128mb. I am a user of the P800
>Smartphone, and i need more memory than 128mb, because i would like to
>install more applications, watch more videos etc. Any replies much
>appreciated.
>Yours faithfully,
>Ali Al Musawi

AND IN REPLY

>Dear Ali Al Musawi,
>
>Thank you for contacting SonyEricsson Customer Care Center.
>
>
>A 16MByte Memory Stick Duo� is included with the P800. Any number of Memory
>Stick Duo� may be used with the P800. Maximum capacity of the Memory Stick
>Duo� used with the phone can be 128MByte.
>
>Best regards,
>/Rana

IN REPLY

and then i asked if they could consider producing a ms duo LARGER than 128 mb and then she actually got it and came back with this reply

Dear Ali Al Musawi,

Thank you for contacting SonyEricsson Customer Care Center.

Currently Sony Ericsson is not aware of higher than 128MB memorystick duo.
However, if/when Sony makes higher memorystick Duo's we will request Sony to
release those products in this market.

Best regards,
/Rana

I ACTUALLY SPENT 10 MINS JUST READING THROUGH THIS AGAIN AND AGAIN..ITS HILLARIOUS..!! AND SHOWS HOW WELL INTELLIGENT SE cUSTOMER CARE TRAINEES ARE..!!! lol :P

Wow.. She even bother to actually spell MByte and put the "tm" after the "Duo". 😃 Oh yeah, at least you got a reply, my email went into outer space and never came back. :cry:

and i also got this..

Now that UIQ v. 2.1 has been released, i was wondering if SE could
somehow integrate this new software into the P800, through some form of upgrade.
Yours sincerely,
Ali Al Musawi

Dear Mr. Ali Al Musawi,

Thank you for contacting Sony Ericsson Customer Care Center.

Thank you for your valuable feedback. Unfortunately the products can not be
altered at this stage but we will feedback your concerns to the R&D.

We hope that you will be happy with the other features in the phone.

Best regards,
Hoda

Yeah Musawi, cant you just enjoy the rest of the features?? 😊 hehehehe Stop looking for something that aint there! hahahaha 😊

Of course the fact that sony makes the memory stick duo and sony ericsson make the phone seems to be lost on people. They are separate companies, and have nothing to do with each other except for the fact that one was spawned from the other. Thus her comment that
"Currently Sony Ericsson is not aware of higher than 128MB memorystick duo.
However, if/when Sony makes higher memorystick Duo's we will request Sony to
release those products in this market." actually makes perfect sense.

Let's give some people a break before jumping down their necks eh?