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please help, scrambled screen...

1 replies · 1,346 views · Started 05 September 2003

i just got my 3650 two days ago and today my friend was playing puzzle bobble and i think he pressed the left blue button (sorry i don't know the correct terms) and pressed the joystick (?) in. suddenly he showed me the phone and i tihnk there was a purplish tint (don't remember what color, actually) and the screen was scrolling horizontally or something, i can't really describe it. after a few seconds it just displayed a scrambled screen. i tried turning it off and removing the sim and mmc and it would start with a white screen and instead of the nokia logo, it would be all scrambled. i'm guessing it actually starts because a few seconds later there are some white lines on the screen.

once in a while, the phone would start up normally. but after a little bit of use, it would either freeze or become scrambled if it was switching apps. i already deleted puzzle bobble. i can take pics if anyone wants to see what happened.

can someone please help? thanks in advance.

It seems that your phone has hardware problems.My advice is to take it to the Nearest Nokia Service Centre for repair or maybe a replacement if the phone is still under warranty.