Hi all,
Finally found it and I can now use my A920 in all its glory, with the exception of 3G services. Not that is too much of a drawback as although promised I don't reside in a 3G area.
Have spoke with my Bro, who is a corporate lawyer for another big software firm and he has suggested that I get a list of all you folks who were promised full functionality when purchasing your phone and service. He spoke a lot about "Misrepresentation and denial of service."
I've thought about this a lot and I wouldn't mind being santa (with a small s) this year so if you mail me at [email][email protected][/email] I might be able to help.