Cannot send email

Why don't you do a backup and format it.

I might as a last resort but I just sent myself an email successfully using Emailviewer installed on my phone. I am beginning to think it is the mailbox configuration at T-Mobile because the app has its own configuration I think. Don't know much about this wireless stuff. You suggest reformatting. Why do you suggest that if I may ask? Thanks.

Bob

try changing your outgoing mailserver to:
209.228.37.13 - works fine for me.
GPRS access point is the standard picture messaging one.

Best

Will

Originally posted by willbrady
try changing your outgoing mailserver to:
209.228.37.13 - works fine for me.
GPRS access point is the standard picture messaging one.

Best

Will

Interesting. When I send with an installed email app that goes directly to my ISP server it sends beautifully but when I try to use the T-Mobile interface to my ISP server it fails.

rbrown3rd,my bad,in all the hastle of replying/editinig/deleting loads of posts i didn't read yours properly and all of that connected with my brothers N-Gage system erroring to not bootable i gave you a not so good advice.BTW:System errors are not a very good sign,when something like that happens i usually reformat my device.My little brother didn't listen to me,so his N-Gage is being serviced at a near by NSC.

To continue the original topic:You are using a predefined account from T-Mobile right?I think what will means is that you should modify the predefined T-Mobile account and set 209.228.37.13 as the SMTP.

What access point are you using when sending with Emailviewer and what with T-Mobile's predefined account?

No problem but 209.228.37.13 goes to CriticalPath which seems to require an account. My email client on the phone that works is setup exactly like my desktop email client. The one that does not work points to the T-Mobile mailbox that is configured the same as my desktop client. That leads me to believe that the outgoing server being used by TMO is the problem because I can receive email just fine with both of the clients.

When sending email with a mobile phone, the incoming mail servers (POP3 or IMAP4 servers) can be whatever your email provider is (could be your operator, an ISP, a company, whatever).

But, for outgoing mail (the SMTP server) generally must always be the operators SMTP server, and not the ISP's mail server.

The expection usually is, if the ISP has support for authenticated SMTP.

Otherwise it means that you have an open SMTP relay, which means it is open spammers, and any honest/decent SMTP server manager will not have an open SMTP relay, but only allow access from their own network or authenticated sending (so that you know who is doing the sending).

I think the answer may be that my ISP, Bellsouth, has become a closed relay provider. Just got off the phone with T-Mobile. When I explained that I was using the Nokia email client, they said they do not support it. I would have to call Nokia. I have been using my phone to snap quick pictures to update a mobile blog while on the road. T-Mobile said that they only support using their multimedia mail to do this. So, I tried it and it works fine. I notice that the difference is that what they call multimedia mail uses my tmomail account instead of my provider's servers.

Originally posted by N/A
for outgoing mail (the SMTP server) generally must always be the operators SMTP server, and not the ISP's mail server.

N/A,

Thank you very much for this piece of information! 😊

I was bored and decided to check out what's going on in the S60 world, and I'm so glad I stumbled across this post of yours. I have an e-mail account here at AAS (in addition to my regular one), but I never managed to send e-mails using the AAS account, only receive. But now, following your information, I changed the SMTP to my operators SMTP, instead of smtp.allaboutsymbian.com and sending e-mail finally works with this account! Thanks again! 😃

Had The same prob guys, with t-mobile. Also the problem is that its on there end every forum i've been to this "thread" exist's the best bet is to get a pop 3 account like i have and put there configurations in the phone (online.ie) ((((google it it's great)))also if you have say yahoo and aol and any other mail clients put on your t-mobile site and add them to your 3650 mailboxe's.....the wierd thing about this problem there having is that you recieve mail just fine you just can't send so i use the pop 3 acct. to send and recieve just fine. A little minor adjustment with being with t-moble but hey they have the best data plans.

-CarlosTn1