Although the products from this manufacturer (Piel Frama) have obtained recognized quality over other products, the P900 case design is far from being on the same level. While the leather is indeed of high quality the design is incredibly flawed.
To start off, although there is an opening at the bottom of the case for you to connect you phone to the base of the sync base, you cannot. The leather is too thick and the pins cannot reach the base.
As everyone knows (SE P900 users), you have the option of having the phone flip on or off. Normally I would have it one more so to protect the display than any other reason, but since I bought this expensive case I though ��well now there is no reason for me to keep the lid on and this way I can also use the full screen which is much more pleasant��.
Well I found out the hard way that this was a bad idea. The case itself is not tight enough to hold the phone securely inside the case. Therefore if you open the front lid of the case with the side where you fit your phone in facing down�. It falls to the ground. So much for the leather quality�
Here is another really smart aspect the design enjoys�. All side buttons are readily accessible but the camera optic is blocked by the closing snap of the cover� So you have to open the whole thing to use these buttons anyway! Come on people� oh well. I dished out the cash for it and now I regret it� don�t make the same mistake.
Finally, when I contact Piel Frama, I get no answer initially after sending a second email saying that their attitude is reprehensible.. All they do is complain about my aggressive posture (would you be if an item you bought to protect your investment fails to do what it was designed for????) and that they have no sympathy for my request. Which by the way, was to simply receive the case back and return my purchasing costs? Never mind the damage to the phone, I didn�t even ask for that.
While I agree that the P900 case doesn't have the same quality "feel" about it when compared to the P800 case, I do have to pick you up on a couple of points.
The opening at the bottom is not meant to allow you to plug the phone into the base whilst in the case. It is designed to allow you to plug the phone into it's charger or a handsfree or connection crable.
The reason the flap goes over the lense is to act as a lense protector.
To criticise the designers as if these were some kind of stupid mistake seems overly harsh. They were design decisions. You might not agree with them, but that doesn't make them wrong or stupid. Indeed, I thing the lense protection feature is a very sensible one, given the P900's total lack in that area.
But, I too am a little disapointed with the Piel Frama P900 case overall, having come to expect nothing but the very best from their past products. It is still extremely good, and I get lots of positive comments, but it just isn't as good as their other cases.
fllyz. . .ditto to all of your complaints particularly the fact that Piel Frama don't listen to customer feeback. I had a P800 case and figured out pretty quickly it too was poorly designed. I like the convenience of having a plastic cover to see the phone so I don't have to take it out of the case to see who is calling everytime it rings. While this would mean the look and feel would be less attractive (more like a Krussel case) I feel it would be far more convenient for the user. I sent that suggestion and a number of others to Piel Frama and they ignored my input.
But probably the most damaging thing is the perception of those ordering this case that they are getting a quality product that will protect an expensive investment. . .not true as you correctly point out. I'm with you.
By the way, I don't think one needs to remove the phone from a PF case in order to view who's calling. That's what the flap is for.
Anywho, from a business standpoint you'd probably get the same response from SE about your suggestions for your Pxxx. The consumer user's input shouldn't dictate the course of their business strategy. I believe that's how things usually if not always work out.. 😊
Yeah, 'cause like, I wrote to Coke and told 'em, look coke, I prefer the taste of Pepsi right. But, you know, coke have completely ignored me and not bothered changing their recipe. I'm never buying anything from coke ever again. Ever!
I hope your have a night job. . .it clear from your responses that marketing and business strategy are defintely as foreign to you as humor. It is also perplexing that each time someone shares an informative, if negative, post regarding Piel Frama one of you jumps to PFs defence. . .you all sound like a bunch of cheap salesmen not savvy marketers! But you have to wonder whether there is a relationship between PF and these groups that none us are aware of.
What's the point of reading these forums if the moderators aren't professional enough to provide a holistic view and free of things like conflict-of-interest?
The members are here for real information not ill-informed, uneducated and pointless banter. . .although a quick read of many of your groups show just how fruitless that pursuit may be.
Absolutely! Very well said. Corruption works in more ways than we know and since Piel Farma sells more through their peons (Ebay, specialized phone and PDA forums, phone and PDA sites, etc.) a significant portion of the opinions expressed are biased since some of the posters benefit from commissions.
Information and counter information has always been a part of propaganda��.
Unfortunately, this completely throws off the purpose of forums like these but the best you can do is maintain the right attitude and try to keep it clean. If it ends up not being the least informative� at least some of the responses are�. �amusing�
Originally posted by hugalex
I hope your have a night job. . .it clear from your responses that marketing and business strategy are defintely as foreign to you as humor. It is also perplexing that each time someone shares an informative, if negative, post regarding Piel Frama one of you jumps to PFs defence. . .you all sound like a bunch of cheap salesmen not savvy marketers! But you have to wonder whether there is a relationship between PF and these groups that none us are aware of.What's the point of reading these forums if the moderators aren't professional enough to provide a holistic view and free of things like conflict-of-interest?
The members are here for real information not ill-informed, uneducated and pointless banter. . .although a quick read of many of your groups show just how fruitless that pursuit may be.
I don't think I paid 110 Euros for a PF case because I work for them. Moreover, your insinuating statements shows you have no insight in Forum etiquette. What do the mods need to do to please you? Get on your side? So you think that those that may disagree with a statement should have no say?
With that said, how do you explain your Gestapo tactics to make sure that a flaming thread only contains flaming posts? I now own 9 SE BT headsets. Had plenty of complaints about some of them (i.e. HBH-200). Maybe I should get in the practice of telling everyone that post contrasting statements that they probably work for SE.. 🙄
- I wonder how many user's on this board have ever written a company and told them how to re-prioritize their business perspectives and have actually gotten the company to conform. As long as business continues to hit and meet its milestones they don't change course per request of a ramdom 'schmo'. If you're only part of that 1% of unhappy customers what can you offer the company to make things better for you? Don't like their business simply walk away and ask for your money back.
Seems like a nerve was struck there, eh?!
While I don�t agree with some of you statements... Gestapo tactics was what was applied to different ethic parties, minorities or less enpowered individuals (clearly what PF is not)... bad choice of words to set your point.
As an open forum, anyone is free to have their say. So while I don�t get all flammed up when you say yours here are mine and to answer you final statement.
All I did ask for was my money back and I would return the flawed product in return of course... Since that was refused (contrary to what you say), it well within fair ground that other consumer don�t commit the same mistake for lack of knowledge of what they are getting into.
Originally posted by fllyz
Seems like a nerve was struck there, eh?! While I don�t agree with some of you statements... Gestapo tactics was what was applied to different ethic parties, minorities or less enpowered individuals (clearly what PF is not)... bad choice of words to set your point.
As an open forum, anyone is free to have their say. So while I don�t get all flammed up when you say yours here are mine and to answer you final statement.
All I did ask for was my money back and I would return the flawed product in return of course... Since that was refused (contrary to what you say), it well within fair ground that other consumer don�t commit the same mistake for lack of knowledge of what they are getting into.
My choice of diction was based on your premise that a complaint thread should not have any contradictory posts. Much like how the Gestapo was utilized to combat the ideological enemies of the Nazi party. Your statement clearly illustrated that you wanted the theme of the thread to remain as it was and anyone that posted comments otherwise obviously had an agenda to bring it down. I have nothing to personally gain from this at all.
At any rate, if the company has a return policy and you failed to abide by it after agreeing to purchase their products then I don't see how they're in the wrong. Any decision a customer ask them to make outside of their policy is strictly their discretion. If you were to take that case to a consumer protection group I'm not sure they would show you much support. As long as a product functions as it is described to function anything outside of that becomes your personal opinion. Especially when there are other consumers that may not share the same offense in criticism as you do. I think that's what they meant by continuing to do business the way they have because of their past relationships with satisfied consumers.