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Mail Attachment Problem

3 replies · 2,351 views · Started 16 March 2004

Hi Folks,

Love the 6600, but in three weeks of owning, I've just discovered my first annoyance... I reckon its a bug, but maybe someone has found a fix for it.

Okay, the bug is with sending images as attachments.

- If I go to Gallery, find an image and select "Send Via Email" from the options the 6600 will create a new email message with the picture attached. If I send this to an address, the message sends fine and the picture is attached as expected.

However,

- If I go to Messages, select "New Message -> Email", create a message, add an image attachment and send it, the recipient recieves the message but the attachment is marked as a text file mime type in the header, and the client displays it as a messy text file. The file is intact, and can be saved and viewed, but the whole process is just annoying.

I initially thought that my mail server might be changing the headers somehow. So to prove this, I did the following:

- In gallery, select to send an image as before. This creates a new email. Then add another image via the "Insert -> Image" menu option. When I send this message, the recipient recieves the message... the first attachment is correctly marked as an image, but the second is marked as a text file.

I can only conclude that the Symbian Mail client has a bug whereby headers are incorrectly inserted when creating a mail with attachments from the Options menu.

Has anyone else had this problem? Or found a fix?

It isn't earth shatteringly important, but in its current state, the 6600 cannot send a correcly formatted multi-attachment mail.

Cheers

I have exactly the same problem sending from my yahoo account via pop3. I have sent examples to vodafone but the files arrived ok so they have been unable to fix so far.

Please can someone help? We cant be alone.

HI!..

i did the same test that you said..

"New Message -> Email", i attached an image from the gallery...

the send it to my email account...

then i check the email using OUTLOOK Express on my PC..
that download the email by POP3 from my email server...

and wa la!.. there is my email with text and the image attached
and you can see the pic on the same email page...

so.. i think the problem it's your email server or your email viewer that not recognize the right mime type or something like that...

i sent the same email to a hotmail account and there you can see the text and the file attached fine, (not show the image, just like attachment, but the file is good)

so.. not a 6600 problem or firmware or symbian, etc...

this is my experience and i can't get your problem on any way...

cya!

😎

Yes, whether you see the image or not depends on how your mail client deals with attachments. For example, if I view the message with Outlook or Outlook Express, it seems to ignore the mime type and display okay. Same with hotmail. If I look at it in Thunderbird or Squirrel Mail, then the mime type of text/plain is used to determine how the message is viewed.

There is most definitely a problem. You can tell by looking at the mail headers. With a mail containing an attachment added from the gallery and one added by insert attachment, the first image has a header of:

--EPOC32--RdM+BkpyCZc2PW'3h1kxc8k9lD94S6XmTwJ9FFHwcsj'Y8-
Content-Type: application/octet-stream
Content-Disposition: attachment;
filename="wallpaper_5.jpg"
Content-Transfer-Encoding: base64

the second image has a header of:

--EPOC32--RdM+BkpyCZc2PW'3h1kxc8k9lD94S6XmTwJ9FFHwcsj'Y8-
Content-Type: text/plain
Content-Disposition: attachment;
filename="wallpaper_4.jpg"
Content-Transfer-Encoding: base64

Virtually identical files added with different headers. Bah.

Dave