As you can probably guess from the subject, I'm absolutely desperate. I'm also in Australia (Sydney, if that makes any difference).
I got an A920 a few months ago. I haven't fiddled with it, just used it and taken photos and added stuff to the address book and contact database etc...
It has been majorly buggy from Day 1. I have never been able to synch or backup the data. When used on a Windows 2000 machine, the phone detects on USB but DesktopSuite continually says there is no phone. When used on Windows XP, it works but as soon as you try to transfer data the computer restarts! Neither Three nor Motorola have been able to help!
Anyway, this is not my problem! My problem is that the phone started giving me memory error messages - even though the internal memory has only a couple of megs of data on it and the SD card is nearly empty. This morning, it stopped booting!
I need it to boot! It boots and gets to the "3" splash screen and then just hangs. It can still receieve calls and gives me missed call messages, but I cannot get into the OS to make calls or access any data. I need my data!
Sorry if I'm coming across as hysterical, I am! I so desperately need to access my data (on the internal memory) it's not funny.
The data is still there, I know. When I shut the phone down, it gets over whatever hang up it has and briefly shows me the OS applications screen, then shuts down.
Three have said that I need to get the upgrade to fix this - but then I'll lose my data! They reckon there's no way to save it, but there's got to be, because it's still there! I don't care if they have to pick it out of the memory bit by bit using a binary editor, I need it!
Does anybody know how to get over this boot problem? I'm willing to offer small cash rewards or grossly discounted computer parts (I work in IT) for any help whatsoever.
Thanks heaps in advance!! (-: