Serious Problem - Please Help

3 replies · 1,749 views · Started 19 November 2001

andrear 19 Nov 2001, 08:28

Please someone, help me!! A few days ago I did a restart of the Communicator using Taskmanager whilst in "Flight Profile". Since then, I haven't been able to switch on my communicator. It's totally dead. I tried taking the battery out for a few hours, plugged the power cord in the phone, but nothing, the screen inside stays off, the phone on/off button dosen't switch the phone on. I'm running version 3.18. Please someone, help me. Thanks Andrea

JeP 19 Nov 2001, 08:45

I'm afraid that you have to send it to Nokia service point where they put new firmware in.. and you lost all data if you haven't take backup.

Weird thing.. i suppose that your phone doesn't say "flight profile choosen"`on phone side when you try power on?<font size=-1>[ This Message was edited by JeP on 2001-11-19 0946 ]</font>

Manowar 19 Nov 2001, 16:24

Yes, I had a similar problem a few weeks ago, but Nokia Service Point gave me a new 9210 User posted image

Good luck, Andrea

NineTwoOneO 19 Nov 2001, 23:08

Hi Andrea,

What you might try (but no guarantee given) is to connect the 9210 to your PC and to remove the files on Communicator\C\System\Controls\Profile.* and restore those from a backup. Then remove the battery, wait a while and put it all in. This might work (I have had experiences with a corrupt profile-set and solved it this way)...

Succes!

PS if you do not have the files backed up I can send you mine, but I don't know if this will help.