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Installation and/or synchronisation problems..

1 replies · 2,130 views · Started 17 June 2004

Hi, im new to this - but have checked this section for answers to my current problem..

I recently uninstalled hotsync for the Treo t600 and (after a restart) installed the PC Suite for P900. During the install i get a message saying 'some programs have been installed/uninstalled since the last reboot - if you choose to continue this program may not work properly'

Sure enough, after the install is complete i cannot explore the P900 files OR synchronise. If i try to synchronise it starts, but then says 'Synchronisation Failed'.

I have tried uninstalling, reinstalling, restarting etc etc. I have also tried both the new version from the website and the version i got with the phone.
I am using windows XP and connecting via a syncstation..

ANY IDEAS???!

all help, advice appreciated..

B

bilgrami wrote:Hi, im new to this - but have checked this section for answers to my current problem..

I recently uninstalled hotsync for the Treo t600 and (after a restart) installed the PC Suite for P900. During the install i get a message saying 'some programs have been installed/uninstalled since the last reboot - if you choose to continue this program may not work properly'

Sure enough, after the install is complete i cannot explore the P900 files OR synchronise. If i try to synchronise it starts, but then says 'Synchronisation Failed'.

I have tried uninstalling, reinstalling, restarting etc etc. I have also tried both the new version from the website and the version i got with the phone.
I am using windows XP and connecting via a syncstation..

ANY IDEAS???!

all help, advice appreciated..

B

I'm having the same problems........ just wiped my entire HD and went to re-install the suite...

when i take the phone out of the cradle, the connection starts to connect.... replace the phone to the cradle and it stops searching - yet still doesnt connect.

Tried about 8 times to get it working, with differing ways of doing the setup.. cradle disconnected, usb unplugged etc etc etc.. driving me nutz!