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Update Service: can't get past "checking" screen

5 replies · 8,163 views · Started 28 June 2004

I'm having trouble getting past the 2nd "Checking the installation of Sony Ericsson Update Service" that appears during the update service after the Terms & Conditions page. The page address is http://www.sonyericsson.com/updateservice/P900/stepStart.jsp?Recovery=false&Action=None so I guess it's trying to start it but it can't? I have Windows 2000, tried it on a real PC as well as in Virtual PC running Win 2000 on a Mac. Internet Security settings set to low. What am I doing wrong?

I opened the Java Console and found this. If that is an error down there, any idea how to solve it? By the way, because I don't have the PC Suite CD I only installed it from the web. Would that make a difference?

Java(TM) Plug-in: Version 1.3.1_04
Using JRE version 1.3.1_04 Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\Hussain.ANWAR

Proxy Configuration: no proxy

----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
q: hide console
s: dump system properties
t: dump thread list
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------

init()

----------------------------

Sony Ericsson Update Service

Applet version: v1.20

DocumentBase:http://www.sonyericsson.com/updateservice/nocache/P900/

FilesDir:http://www.sonyericsson.com/updateservice/nocache/P900/

start()

hf.path file=C:\hf.path

InstallDir = C:\Program Files\Sony Ericsson\Update Service

versions should be:1.15, 1.00

install_package_version=1.15

upgrade_package_version=1.00

Installation up2date!

up2date

Action found

java.security.PrivilegedActionException: java.io.FileNotFoundException: C:\Documents and Settings\Hussain.ANWAR\Local Settings\Temporary Internet Files\Content.IE5\S5AFCXA3\start140[1].jar (The system cannot find the file specified)

at java.io.FileInputStream.open(Native Method)

at java.io.FileInputStream.<init>(Unknown Source)

at sun.plugin.protocol.jdk12.http.HttpURLConnection$FileCreator.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at sun.plugin.protocol.jdk12.http.HttpURLConnection.connect(Unknown Source)

at sun.plugin.protocol.jdk12.http.HttpURLConnection.getInputStream(Unknown Source)

at hfstartapplet.Starter.i(Unknown Source)

at hfstartapplet.a.run(Unknown Source)

Action found: P800PCSWCHECK

arg: C:\Program Files\Sony Ericsson\Update Service

mRouter ok

Strem end

Strem end

I updated JRE to 1.4.2 (latest) and now console seems to show its fine (no errors like previous post) but still it doesn't go past the "checking" screen.

Java(TM) Plug-in: Version 1.4.2_04
Using JRE version 1.4.2_04 Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\Hussain.ANWAR

Proxy Configuration: No proxy

----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
p: reload proxy configuration
q: hide console
r: reload policy configuration
s: dump system properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
init()

----------------------------

Sony Ericsson Update Service

Applet version: v1.20

DocumentBase:http://www.sonyericsson.com/updateservice/nocache/P900/

FilesDir:http://www.sonyericsson.com/updateservice/nocache/P900/

start()

hf.path file=C:\hf.path

InstallDir = C:\Program Files\Sony Ericsson\Update Service

versions should be:1.15, 1.00

install_package_version=1.15

upgrade_package_version=1.00

Installation up2date!

up2date

Action found

Action found: P800PCSWCHECK

arg: C:\Program Files\Sony Ericsson\Update Service

mRouter ok

Strem end

Strem end

I must be doing something wrong because I've tried it on 3 different PCs and this is always the case. I'll try to get the PC Suite CD from my friend and see if this has to do anything with it. In the meantime, HELP IS APPRECIATED. Thanks.

I've got the same issue. I even followed the advice on another forum, upgraded to Sun JRE 1.4.2 and used another browser (Mozilla) to try to solve the problem, all to no avail.
Any more ideas??

I am using WinXP SP1, all Windows Update patches applied, latest version of PC Suite on four different PCs, all showing the same behaviour. My phone is CDA 162003/5 and is an unlocked (from the factory) P900...

Surely this is a problem SonyEricsson know about? It seems fairly common...