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For Plinkykev only to respond please

5 replies · 2,056 views · Started 21 September 2004

Hi Kev,

I was just wondering if you could give us a little feedback about the old problems and the new problems that have been added to Speedmans buglist (see below) and what is being done to rectify the problems and which problems are being worked on.

I am sure that we would all appreciate your feedback

Thanx

1, My back light and keypad light refuses to come back on after keypad unlock (this is after a couple of hours of normal use and using the keypad lock/unlock several times),

2. hit the red button when in phone lock and screensaver, you will be out of the phone lock without having to hit (soft+*).

3. sms counter not available when typing sms

4. AMR sound quality when played on phone. When you transfer the files to the pc and play them there: no problem. Play them on the phone and you can hear these clicks, ticks or whatever you like to call them in the background. You can hear them even better with the headset.

5. MP3 sometimes starts cracking after a while of playing music.

6. 1 out of 3 calls i receive makes my ringtone crack.

7. smartmovie, THE application to play movies is not smooth at all and won't except smooth playing in high quality.

8) Sometimes on startup, the phone displays Now! as it's network name, and despite recognising a signal, will not display operator's name.

9) Phone *keeps* asking me to copy SIM contacts to phone memory.

10) A restore from memory card failed to copy over all files (1 file missed)

11) Auto-update of time (clock settings) has disappeared (i was in The middle east, and despite the network change it wouldn't show the right time)

12) the irritating beep at the start of a conversation when accepting a phonecall.

13) when you accept a phonecall, the vibration continues for a second when allready talking at the person who called you. A lot of users find this very irritating. It's even noticeable to the callers.

14) unable to receive calls/sms when mp3 is playing. Even sometimes after playing MP3 unable to receive calls or sms.

15) Sms messages are not being received when they should, have to switch the phone off then on again sometimes to receive them, I have to do this several times a day.

Hi,

Sorry for the delay in getting these answered, but we were going through them all, and wanted to provide as good feedback as we could.

pk

1) My back light and keypad light refuses to come back on after keypad unlock (this is after a couple of hours of normal use and using the keypad lock/unlock several times).

a) Could be a LOW BATTERY issue - try a full discharge/charge cycle (it is disabling the backlight if on very low battery). This is fixed in the next release
b) Could be related to issue (2) below?

2) hit the red button when in phone lock and screensaver, you will be out of the phone lock without having to hit (soft+*).

Being investigated. Hope to get it into the next release.

3) sms counter not available when typing sms

Being investigated. Hope to get it into the next release. Interestingly it works OK with the full-sized keyboard - weird!

4) AMR sound quality when played on phone. When you transfer the files to the pc and play them there: no problem. Play them on the phone and you can hear these clicks, ticks or whatever you like to call them in the background. You can hear them even better with the headset.

Hopefully fixed in next release (as per 5 and 6 below). Does depend very much on the quality of the original recording though, so will need to be monitored.

5) MP3 sometimes starts cracking after a while of playing music.

Fixed in next release (as per 6 below). Does depend very much on the quality of the original recording though, so will need to be monitored.

6) 1 out of 3 calls i receive makes my ringtone crack.

Fixed in next release (as per 5 above). Does depend very much on the quality of the original recording though, so will need to be monitored.

7) smartmovie, THE application to play movies is not smooth at all and won't except smooth playing in high quality.

New version is better apparently. Lonely Cat Software (authors) have been sent a handset by Sendo, so hopefully they can work on tuning the program some more. Needs moitoring.

8) Sometimes on startup, the phone displays Now! as it's network name, and despite recognising a signal, will not display operator's name.

Hopefully fixed in next release. This is not 100% on all phones, and is dependant on network. A work-around has been suggested by some Italian users (Smirnoff/Matthia - thanks!) which appears to work much better:
Tools / Settings / Network / Network Band Selection
Change it from AUTOMATIC to 900/1800 mode

9) Phone *keeps* asking me to copy SIM contacts to phone memory.

Hopefully fixed in next release.

10) A restore from memory card failed to copy over all files (1 file missed)

Being investigated. Happens on other S60 handsets too. Could be related to third party programs not closing properly, or keeping files locked when they shouldn't.

11) Auto-update of time (clock settings) has disappeared (i was in The middle east, and despite the network change it wouldn't show the right time)

This feature is not actually supported, and so option should not have been there. As a result it was removed. Was it actually working?!?!

12) the irritating beep at the start of a conversation when accepting a phonecall.

Being investigated. Hopefully we can removed it.

13) when you accept a phonecall, the vibration continues for a second when allready talking at the person who called you. A lot of users find this very irritating. It's even noticeable to the callers.

Fixed in next release

14) unable to receive calls/sms when mp3 is playing. Even sometimes after playing MP3 unable to receive calls or sms.

Being investigated. Could be related to issue (8) above? Try that solution for now?

15) Sms messages are not being received when they should, have to switch the phone off then on again sometimes to receive them, I have to do this several times a day.

Hopefully fixed in next release. Could be related to issue (8) above? Try that solution for now?

thanks for the reply kev, thats just what we needed to hear, it would be good if sendo can do this on their website somewhere.

Cash wrote:thanks for the reply kev, thats just what we needed to hear, it would be good if Sendo can do this on their website somewhere.

Ah, quoting about it officially, I doubt it, but maybe one day.
For now, covert ops only! 😎

@plinkykev:

When is the release of the next Firmware Update?

Sendo wont officially say when the next firmware is out, but it has been indicated to me that it should be out towards the end of october