What does the keypad on your X look light when the backlight is on?
For me, I get two columns of light down the sides, but very little in the middle. In fact, the Now screen key and the cancel 'C' are bright, as are the numbers 1 and 3 and the letters 'ghi', 'pqrs', 'mno', 'wxyz', the shift arrow and the space '_'. All other symbols are dim or dark.
Is this normal, or am I missing some LEDs?
P.S.
I've also had the 'play MP3, stop -> miss calls' problem with an Expansys X on Virgin Mobile, and it got very upset after I tried to start up the phone after it switched itself on to sound the alarm.