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PC Suite just won't synch my contacts on a 3650

1 replies · 3,717 views · Started 05 November 2004

Dear all,

Let's start with the support offered to customers by Nokia and Symbian. There isn't such a thing, no matter how hard I try/search. Nokia offers the well paied Nokia shops....

Here is the story:
After PC Suite failling to synch my contacts (calendar works fine) I walked into a Nokia shop to have the firmware flashed (15 Euros), thinking that this was the problem. Right after the flash I use Seleq and browse the folder where the Contacts.db resides. The flashing did nothing but just erase all the valid enties; the file size was 35KBs, while it used to be 55Kbs before the flash. This got my going...

I entered flight mode and deleted the Contacts.cdb file assuming that the Contacts app would be clever enough to create a brand new one (completly empty) when no file was found. So it did; great I thought.
So I restored by contacts using ContactsManager. Synching with Outlook via PC Suite worked smoothly.

A few days later and having made some change to my contacts I thought I'd synch again but I was supprised to see that the same problem occurred again. Here is what PC Suite reports in its log file:
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Synchroniser log file
05 November 2004 18:13:47

Task Scheduler Synchronisation

Device contacts problem (unspecified error)
There was an error opening device Nokia 3650

Synchronisation completed.
0 entries have been updated.
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How frustrating!!!! The pitty is that I have always been a Nokia fan and was really delighted when I read about the Symbian OS and the Series 60 devices. Now that I think of it, the sure thing is that my next phone won't be a Nokia one and it won't have Symbian Software on it.

Finally, before deleting the original/corrupted Contacts.cdb file I transfered it to my PC to have a look at it with a hex editor. It was of rubbish, contancts I have deleted ages ago along with duplicate entries. I can provide you with all these files should you wish to debug further your apps.

Kind regards,
Sterge

What I think is happening is that your outlook and nokia contacts are in some other date form. What could be causing this problem is the way you've changed the field layout on both machines. What you could try to do is to create an emty contacts book on your pc and fil in all the fields with the names off the fields in outlook, then sync it with the nokia and tha you'll see that most fileds are the same on the other machines but some aren't, sort these out and it should work fine. Got the same problems with my revo, 5mx, 9210 and my s60 machines. Got it working for some years now.