CTR + CHR + Shift + K kills the desktop. Just closes it, you will get the contacts and web browser pop up loads. You can start it again by pressing the desk key.

CTRL + Shift + F held in from startup formats the device, you will get a prompt. Unlike other communicators, all the sales package software is held in the device, so you dont need to reinstall. Downside is that you cant reinstall just the calendar app for instance. You have to format the whole thing if it corrupts.

Removing the battery and replacing it will restart the phone and get rid of any connectivity errors you are having.

Any help?

cgvanand 05 Jan 2005, 09:57

I tried hard reset. ctrl shift K . but nothing happened. do i switch onthe phone from desk phone on cover phone. should i hold all the buttons to gether. it is difficult. can u help

anand

Delta737 05 Jan 2005, 11:07

It is control + shift +F. You have to switch the inside on and hold these keys (all at once)

cgvanand 05 Jan 2005, 11:23

Delta737 wrote:It is control + shift +F. You have to switch the inside on and hold these keys (all at once)

sorry to bother you. that is i will have to open the inside cover. then switch on the unit at the back and hold the keys to gether. is it?

more over i have one more question. can i use 9500 wlan with my laptop which has wifi and do sync on browse files.

anand

Delta737 05 Jan 2005, 15:58

No, AFAIK, you have to start the inside (by re-inserting the battery for example) and then press these keys

MotoWiZ 05 Jan 2005, 19:44

Delta737 wrote:No, AFAIK, you have to start the inside (by re-inserting the battery for example) and then press these keys

cgvanand

ok, first you have to restart your phone, you can do this by either:

remove the battery and reinserting it

change the language on your device

then after it powers up old immediatly ctrl + shift + F (tochether) you'll see a new screen where your prompted to format the device

choose format - yes

then you have made a hardreset to your handset.

Don't forget that if you choode to restart the phone by changing the language, you'll have to reconfigure the language and it'll restart again. Of course this time you'll not need to hold the keys because it'll only make a softreset.

hope this helps....

petr 06 Jan 2005, 09:24

MotoWiZ wrote:ok, first you have to restart your phone, you can do this by either:
remove the battery and reinserting it
or
change the language on your device

Just - in the latter case you would have to change the language twice.
If you'd just change the language and then format the device at the restart, all will be formatted in the changed language (folders names, etc ...).

sando 18 Feb 2005, 06:42

hello, i have problem with my 9500, i wanted to restart it and when i reboot my 9500 with Rebooter software and when it showed nokia hands, i hold control+shift+F, but it did not have efect at all.
can everybody help me with this problem??
thanks

Delta737 18 Feb 2005, 08:47

Yes, you have to press control, shift, Chr and F

petr 18 Feb 2005, 09:17

sando wrote:hello, i have problem with my 9500, i wanted to restart it and when i reboot my 9500 with Rebooter software and when it showed nokia hands, i hold control+shift+F, but it did not have efect at all.
can everybody help me with this problem??
thanks

You'd like to format the device?
Keys are OK, but you have to press them sooner, before the hands - on the Nokia logo. (Unlike the N9210).

sando 21 Feb 2005, 03:56

Delta737 wrote:Yes, you have to press control, shift, Chr and F

yes i have tried to press them. but it wont restart

Delta737 21 Feb 2005, 08:42

If you want to RESTART your phone. Just take the battery out and put it back in...

sando 22 Feb 2005, 01:13

Delta737 wrote:If you want to RESTART your phone. Just take the battery out and put it back in...

yeah.. i mean i want to restart my 9500 to the factory state one, but when i press control shift f while the nokia hands were showing, my nokia did not give any response at all.

petr 22 Feb 2005, 08:20

Press and hold the keys until the dialog shows.

anbrx 14 Apr 2007, 18:20

I'm so TIRED of all the FUZZY instructions that makes the hard reset FAIL!!!
It's hard to understand how ANYONE can succeed with SOME of the instructions...
THIS IS THE CORRECT ONE, I'VE DONE IT a dozen times now to pinpoint EXACTLY what is needed!!

To perform a hard reset, follow this instruction TO THE LETTER:
[list=1]
[*]Restart the device. NOTE: You DO NOT have to remove the battery!! You can
JUST AS WELL use a FREE tool like TaskSpy: http://www.pushl.com/taskspy/
The restart option in TaskSpy is in the menu under "Tools"; Hotkey is Shift+Ctrl+R
(Non-related bug issue in v0.96: do NOT press the Menu key while in Preferences:
TaskSpy crashes and burns; use the ARROW keys in stead!)
NOTE: If you still decide to remove the battery and the battery is out too long,
you must press the power button on the front to start the device.
[*]When the image that says "NOKIA"(NOT the HANDS: that's TOO LATE!!!) comes up,
[*]press AND HOLD Shift+Ctrl+F(don't stress, there's PLENTY of time) and
[*]KEEP HOLDING KEYS(this is the CRUCIAL point) until you FIRST get A BLANK SCREEN, and
[*]KEEP HOLDING KEYS(this is the SECOND crucial point) until it prompts you to confirm the format!
[/list]
You're welcome.

And BTW, it's "Shift+Ctrl" and NOT "Ctrl+Shift", so you're "shifting" a control character
and not "controlling" a capital letter. But this is just formal: it actually doesn't matter
if you press the Shift before the Ctrl or the Ctrl before the Shift,
as long as you press the character LAST.

PS. All the miserable bastards like me, who have actually TRIED holding down Shift+Ctrl+F
AT THE SAME TIME as they've inserted the battery AND placed the device down WHILE HOLDING
THE KEYS are probably as relieved as I was when they find that THIS IS A WASTE OF TIME.
("stupid Flanders and his stupid instructions..."😉

Good Luck!