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Wifi problem

32 replies · 10,669 views · Started 13 December 2004

Hi guys,

(I searched the forum before posting, but coudn't find any mention of something similar to my problem.
If you can direct me better, please do. Thanks.)

I just bought a new wireless router to browse internet on my 9500 via wifi/LAN.
I installed it, and it takes about 2 seconds to my Sony Cli� UX-50 to connect to the internet and it's SOOOOO fast!
At this point, I know I installed the router correctly.

My problem is that the 9500 won't connect, searching for a long time before displaying "Connection failed, couldn't find LAN network".
The weird thing is the 9500 asks me if I want to connect to the USR8054, which is my router, so the router is recognized, as I never gave this info to the 9500.
I'm sure it's a stupid switch somewhere but haven't been able to find it yet.
Anyone?
Thanks

polyglot wrote:
The weird thing is the 9500 asks me if I want to connect to the USR8054, which is my router, so the router is recognized, as I never gave this info to the 9500.
I'm sure it's a stupid switch somewhere but haven't been able to find it yet.

I think USR8054 is the name of your WLAN (SSID), your Wireless router publishes that, so it's true you never gave it to your 9500 because its public (if you didn't disable broadcasting SSID though)

Do you have any protection for your WLAN (eg. WEP/WPA )

polyglot wrote:Hi guys,

(I searched the forum before posting, but coudn't find any mention of something similar to my problem.
If you can direct me better, please do. Thanks.)

I just bought a new wireless router to browse internet on my 9500 via wifi/LAN.
I installed it, and it takes about 2 seconds to my Sony Cli� UX-50 to connect to the internet and it's SOOOOO fast!
At this point, I know I installed the router correctly.

My problem is that the 9500 won't connect, searching for a long time before displaying "Connection failed, couldn't find LAN network".
The weird thing is the 9500 asks me if I want to connect to the USR8054, which is my router, so the router is recognized, as I never gave this info to the 9500.
I'm sure it's a stupid switch somewhere but haven't been able to find it yet.
Anyone?
Thanks

Maybe you can try decreasing the RTS & Fragmentation Threshold . I had a Linksys BEF11S4 & had the same problem but after I reduced them, it worked. Of course, plus I've switched the simultaneous bluetooth OFF.

Cheers.
Ken

Thanks, guys,

but as I read some bad stories about my USRobotics router,
I went to the shop this morning and exchanged it for
a linksys 2.4 GHz router. I installed it at home and it works like
a charm at first try.
One week after getting my 9500, I today discover the amazing
Opera browser as I write this post from my 9500.
What more can we ask?

polyglot wrote:Thanks, guys,

but as I read some bad stories about my USRobotics router,
I went to the shop this morning and exchanged it for
a linksys 2.4 GHz router. I installed it at home and it works like
a charm at first try.
One week after getting my 9500, I today discover the amazing
Opera browser as I write this post from my 9500.
What more can we ask?


is it really slow or with proper cache settings is fast?

kenkato wrote:Maybe you can try decreasing the RTS & Fragmentation Threshold . I had a Linksys BEF11S4 & had the same problem but after I reduced them, it worked. Of course, plus I've switched the simultaneous bluetooth OFF.

Cheers.
Ken

Hi, Ken

Can you be more specific please? Where did you specify the Fragmentation Threshold ? (My WLAN Advanced settings only offer to change the RTS Threshold).

Which Settings do you use for both parameters?

Thanks, Christian

Hi,

I also have problems connecting to my WiFi router at home. I have since changed it (for another reason) and I still have the problem. Other wireless devices connect fine to my router. So the problem is definitely inthe 9500.

I can connect to public WLANs - usually. Sometimes it's really slow and takes ages to download the first page. The connection os always rapid.

At home it also connects quickly but after a long time trying to download the web page it produces an error "Internet: could not find specified Internet server".

The only difference I have at home from public WLANs (that I can see) is that I have (128bit) WEP enabled.

Anyone have an idea how to get reliable downloads from *all* WLAN routers !?

Cheers
Michael

Set your RTS to 248 and it will be all oK 😊
Further at home you should put DNS names in the 9500 and set up a fixed ip for it, it helped me fix all the pbs i had with my old graphite airporst station.

fuoriporta wrote:is it really slow or with proper cache settings is fast?

Fuoriporta,

it was slow but now with proper settings, it's fast.
Really great!

bluestar wrote:Set your RTS to 248 and it will be all oK 😊
Further at home you should put DNS names in the 9500 and set up a fixed ip for it, it helped me fix all the pbs i had with my old graphite airporst station.

Bluestar, can you explain a bit more.

I've got problems connecting my 9500 to my workstation, please see
http://www.allaboutsymbian.com/forum//forum/thread/31550/
... I've narrowed the problem down to that the 9500 can't resolve DNS entries. I can ping the 9500 and I can surf websites using IP numbers, but if I try using domain names, it won't load a page...

... Maybe you've got some good ideas?

Thanks!

Did you set DNS manually in your 9500 ?
It worked for me, I have left the DHCP set the IP automatically to the 9500 but manually written the DNS IP in the advanced settings for my access point and all went ok.
In order to improve the speed I have set the RTS settings down to 248 in the WLAN advanced settings and connections are very good now from wherever I am (home, office or hot spots).

Hope it'll help you

I found that the big improvement comes from setting simultaneous use of Bluetooth and WLAN = off.

I do sometimes have to press ESC and then re-call the bookmark (just clicking on the link, then waiting for the connection does not seem to take me there - I need to *remind* the 9500 to go there after the connect).

I did not have to change DNS or RTS settings.

There do seem to be a *lot* of things not quite working in the 9500 ... (I can give a list on demand 😉

Michael

bluestar wrote:Did you set DNS manually in your 9500 ?
It worked for me, I have left the DHCP set the IP automatically to the 9500 but manually written the DNS IP in the advanced settings for my access point and all went ok.
In order to improve the speed I have set the RTS settings down to 248 in the WLAN advanced settings and connections are very good now from wherever I am (home, office or hot spots).

Hope it'll help you

I hope you can help me too. I have tried almost all combinations but will not work. I get connected to the WLAN but there is no response from the DNS server. I use a SMC Barricade AP Router. One other thing : if the Network Mode is set to Infrastructure it will not get connected at all. With Ad hoc, it is fine but will not get response from DNS server. I have configure the following : Auto retrieve IP - Yes, Auto receive DNS - both Yes and No (with specific addresses) and DHCP, it still does not work.

Need desperate help...it is really frustrating...

bluestar wrote:Did you set DNS manually in your 9500 ?
It worked for me, I have left the DHCP set the IP automatically to the 9500 but manually written the DNS IP in the advanced settings for my access point and all went ok.
In order to improve the speed I have set the RTS settings down to 248 in the WLAN advanced settings and connections are very good now from wherever I am (home, office or hot spots).

Hope it'll help you

Also, do you have any specific or better DNS addresses to suggest? I am not sure whether it is the AP router or 9500 (which I bought from Thailand). What kind of Hotspot apps do you have in your 9500, mine comes with a KSC Hotspot Apps? Since my 9500 is a Thai edition, I am not sure yours is the same.

The Hint to set RTS to 248 worked fine for me. Before that the 9500 often Sent ARP-Requests for the default gateway but didn't get an answer resulting in the Error Message "No Connection".

RTS=248 now work with both Accesspoints (Cisco AP-1200 which showed the Problem and Lucent RG-1000 which always worked like charm). The Cisco AP ist fixed to 2MBit, maybe timing is more critical there.

Regards, Christian

salmony wrote:I found that the big improvement comes from setting simultaneous use of Bluetooth and WLAN = off.

I do sometimes have to press ESC and then re-call the bookmark (just clicking on the link, then waiting for the connection does not seem to take me there - I need to *remind* the 9500 to go there after the connect).

I did not have to change DNS or RTS settings.

There do seem to be a *lot* of things not quite working in the 9500 ... (I can give a list on demand 😉

Michael

Please give a list if you read this

Guys, try disabling any bluetooth equipment you have as this may interfere. Dont laught, its true. Also, if your at home, dont sit near the microwave. I am serrious. You may also experience slow connections if you are operating in a mixed mode network, or if you have wired clients connected to the router. Also, try switching channel on the router itself, sometimes the 9500 doesnt operate so well in the higher/lower channels. Dunno why.

I've also found that with my Linksys access point WPA is really unstable on my phone. I switched over to WEP for now and the connection is faster and doesnt crash anymore.

Delta737 wrote:If you have some room to spare, I'd say around 5-10MB

thanks i will try that tonight

D-Link DI-624 + 9500 + WEP = works like charm

Just bought the thingy last weekend, browsed for wi-fi networks, slapped in my wep key and off I went. Cache size at 3000 and surfing is a blast 😊

Joe I did the same thing but can I ask you how good os surfing really? I have 4mb cable connection yet the pages don't appear to load much faster than GPRS. Is there something I am doing wrong. I set my cache to 7500kb.

Do your pages appear almost instantaneously?

philF wrote:Joe I did the same thing but can I ask you how good os surfing really? I have 4mb cable connection yet the pages don't appear to load much faster than GPRS. Is there something I am doing wrong. I set my cache to 7500kb.

Do your pages appear almost instantaneously?

The difference isn't as clearly visible as with PC (GPRS/WLAN). I would say that the difference is about 5-10 times faster with WLAN than with GPRS. At first I was dissappointed, but after using it and getting it going, I can say that I'm really happy with it. For me the greatest gain is the speed upgrade, stability and easyness of use.

Other difference, is that I use the 9500 as a corporate phone and we have a PIM sync with WECM/WEA solution. With that the difference in speed is clearly visible.

I have the new firmware (4.51) on my 9500. My connection is, let's say sufficient 😉

About knowing if you are doing something wrong and what that possibly is, is kinda hard to say since I got it working on first try and I'm fairly happy with it now. I can get my hands on another 9500, so I can test with two different 9500's and let you know if there are differences 😊

Thanks for Reply Joe. I would like to try to upgrade the firmware but not sure where I can get this done. Also not really 'my' phone!

I have also got corporate solution using WECM/WEA. I always use GPRS for that solution. How do you via wireless for that? Don't you need some sort of VPN e.g. Aventail type client for your Nokia. If so what do you use as I would love to get that working!

How do you find WECM/WEA by the way? For me it is fine but we are having lots of problems for users in different countries (i am in UK). Not sure how much of that is down to Lotus Notes though.

As a test how long roughly in secs does it take to load www.bbc.co.uk on your nokia with wireless?

Phil

completely ignore my last post. what a dumb ass i am. i just changed mobility client to use my wireless LAN and it worked 1st time and you are right a lot quicker! obviously does not matter how you make connection to net

i am just learning all this stuf!!

philF wrote:completely ignore my last post. what a dumb ass i am. i just changed mobility client to use my wireless LAN and it worked 1st time and you are right a lot quicker! obviously does not matter how you make connection to net

i am just learning all this stuf!!

I just got the WECM do roaming (changes from GPRS to WLAN when it finds my net at home), sweet 😃

We have a Exchange environment, we are still working out some minor probs with calendar entries, but otherwise I think it's a kick a** solution. At this moment it's rather hard to make a distinction between problems that are WECM/WEA related between problems with 9500 and Micro$oft 😊 Still mapping

the BBC site loads in about 10-15 seconds. I didn't find that much difference when changing "fit to screen" or "full screen mode".

Joe9500 wrote:I just got the WECM do roaming (changes from GPRS to WLAN when it finds my net at home), sweet 😃

We have a Exchange environment, we are still working out some minor probs with calendar entries, but otherwise I think it's a kick a** solution. At this moment it's rather hard to make a distinction between problems that are WECM/WEA related between problems with 9500 and Micro$oft 😊 Still mapping

the BBC site loads in about 10-15 seconds. I didn't find that much difference when changing "fit to screen" or "full screen mode".

I (never thought I would say this) but I wish we were on Micro$oft Exchange. Notes is giving is so many troubles. I agree tho, when it's working it is a kick ass solution!! I am very impressed. Just imagine the possibilities in a couple of years to come!!!

After many hours of scratching my head trying to work this out, I finally got it to work! I thought you had to decrease the RTS threshold on the router settings, but I did it on the phone and now I can surf very well!

FAO TheJoker, I was in exactly the same boat as you, it was really beginning to pi$$ me off, but I put the DNS settings in manually, then reduced the RTS on the 9500 itself, and hey presto, it can find all sites now!

Yay! 😉 :icon14: