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2 problems

13 replies · 2,175 views · Started 20 December 2004

have been lurking around here for about a month now and after reading most threads decided to go ahead and buy the sendo x from expansys, received the phone on friday and all in all i have to say i am very happy with it, but!! 2 things are driving me mad

1 when recording with the inbuilt camcorder the audio/video sync is awful is there any cure for this

2 i cannot find the option to save my messages to the memory card even though the card is inserted and i can select it to save my photos and videos to.

i have upgraded to the latest firmware and have tried using an sd and an mmc card both working fine in my previous phones. any experts out there help me out? thanks for all help in advance

cheers for reading

hootie

to: 2 i cannot find the option to save my messages to the memory card even though the card is inserted and i can select it to save my photos and videos to.

using MMC for saving messages is not allowed. where they should be saved when you remove card? to phone memory? but then you will have some messages in MMC and some in phone mem ... its not good idea

ref no 2.

can anyone else please confirm wether the option to save messages to phone or memory card is there, according to the manual it should be an option and having had numerous nokia s60 handsets it was always an option on theirs. if it is a 'feature' of the phone then thats ok

cheers hootie

Hootie is right - the manual says that, in the 'Other' section of the Messaging settings, there is the option to change the 'Memory in use'.

My phone is running the latest eXpansys firmware, and that menu only contains 'Save sent messages' and 'No. of saved msgs.'. I don't know if the option was there in the previous firmware.

P.S. I don't have an MMC or SD card in my X, so that could make a difference.

pelwell wrote:Hootie is right - the manual says that, in the 'Other' section of the Messaging settings, there is the option to change the 'Memory in use'.

My phone is running the latest eXpansys firmware, and that menu only contains 'Save sent messages' and 'No. of saved msgs.'. I don't know if the option was there in the previous firmware.

P.S. I don't have an MMC or SD card in my X, so that could make a difference.


The option has never existed in any of the firmwares I've used - and it's not an option on my phone either...I think it got dropped long ago.

The option is also missing from my phone. But if you look at the help screen under that option (The Sendo has very good help on the phone :icon14: ) it also states there should be a Memory in use option. Another case of the documentation being behind the actual software! 😉

thanks for the replies everybody, i think i can safely say that the message memory missing option is a 'feature' of the phone, however does everyone else have the problem of bad video/audio sync and/or bad framerate with the inbuilt camcorder or is it just me. the quality of the video seems a lot worse than my previous 7610's efforts.

thanks again hootie

Mine seems fine, but it is not as good as the 7610 because that has a 1mp camera, so image quality will obviously be different (be it video or image)

hootie wrote:thanks for the replies everybody, i think i can safely say that the message memory missing option is a 'feature' of the phone, however does everyone else have the problem of bad video/audio sync and/or bad framerate with the inbuilt camcorder or is it just me. the quality of the video seems a lot worse than my previous 7610's efforts.

thanks again hootie

I have really poor framerates too. even playing 3pg recorded from my pc. they run slow on my X!

Also, there is no option to save contacts to the sim card. this is a must in my opinion, i have to keep backing it up to my PC's address book!

COME ON SENDO!!! YOU HAVE SUCH A COOL PHONE BUT WITH SO MANY BUGS! PLEASE DONT LET US DOWN!!!!

I can't say too much about this...but...have patience...frame rates for the camcorder app. are being looked at... 😉

thanks for the info stuclark hope this gets sorted out as apart from the camcorder problem i think the x is a great phone.

omegax: surely the resolution of the camera should not affect the framerates obtained when using the camcorder app only the quality of the image output ?

also can anyone tell me of a third party mp3 app that works on the x

cheers hootie

If you think about it, the same camera that is used for both image and video is the one that is more advanced. So id assume that quality in both would improve as a result.

Technically, the resolution of the camera will affect the frame rates achieved, as the higher the resolution, the more processing work has to be done to compress each frame.

As all phones have to do a lot of compression on the fly due to limited RAM and processor speeds (as opposed to grabbing everything to RAM then post-compresing), the higher the resolution they're grabbing, the slower it's going to be for the compression to happen. This in turn means a slower frame rate.

Where the clever bit comes in is in how you get round this problem. This is only guess work, but I *think* the X grabs as much as it can to available RAM, then post-compresses that data while continuing to grab new stuff to the newly released RAM. This process is obviously dependant on the amount of RAM that's available to the camcorder app. and what image quality / resolution you're asking for. This is basically how a FIFO queue (First In First Out (linear) queue) works in computing terms, and it makes sense for a phone (which is a computer after all) to use the same theory.

The next clever bit is to ensure that the data you're grabbing from the camera, and the resultant compressed frames which you're writing off to the movie file don't combine to overload the available data throughput paths (a buffer over-run) - in order to do this, you have to limit the amount of data coming in, in relation to the amount of data going out. This is why the camcorder app. can't record at the camera's full resolution of 640x480. Doing that would result in a data stream massively in excess of the current maximum allowed resolution (176x144), which would almost certainly be far too much data for the phone to process.

It was evident in earlier firmwares (and on slower SD cards) that the camcorder "paused" every 5 or so seconds while it swapped from grabbing to compressing, then continued to grab again a second or so later. I don't see that now on the 60D firmware, so they've obviously done some work on how the queues are managed, although I think they've had to sacrifice some image quality to keep the data rates managable.

Also remember that this whole process is very processor intensive, and even with a dedicated DSP (as the X has for graphics) the queues into and out of that DSP have to be managed by the main CPU, as does the rest of the phone's ongoing functions (cell registration, time calculation etc. etc.) so you're likely to be running both processors pretty close to flat out while doing this. This is where the next clever bit comes in - you avoid issues with the processors having too much / not enough to do by using time slicing, where you swap the processor's main task to / from one application to another. I think that in the later firmwares, Sendo have also upped the camcorder's CPU priority (the priority controlls how many of the available time slices it's allowed to take) to allow it to concentrate more on the compression side, while therefore allowing the grabbing to continue with far less interuption.

*phew* that ended up being pretty long, but hopefully it will give everyone an idea of what the issues are with camcorder apps. in general 😊

thanks again stuclark, after all that i will just wait and see if a fix is found

@ omegax maybe you were right about the resolution/framerate relationship 😊

any ideas on an mp3 app anyone