Hey, Guys! We should stay together to strike up VPN problem!

I agree. It is unethical for Nokia to advertise the VPN support that in reality is pretty much useless since most of the VPN points do not have the policy servers installed. The promised of VPN support was one of the major reasons why I've purchased this monster. Now, it all comes down to pretty much checking emails, which I could easily do with $200 phones. I've never thought Nokia would throw a trick like that at us.

Also, the interface is extremely slow (I do run the latest firmware). Delays between screens range form 2-5 secs!!! What the hell?

deeonline wrote:Also, the interface is extremely slow (I do run the latest firmware). Delays between screens range form 2-5 secs!!! What the hell?

Care to elaborate on where it gets slow? Works fine here (9300 v.4.53). Launching applications that are not resident in RAM is rather slow yes, but what else?

I don't use VPN but I'll gladly join in a petition or something - advertising VPN support without having it is, after all, false marketing!

Raven, the 9500 is slow slow slow slow.... So slow that I don't use it nearly as much as I want to... great hardware - but the software and UI is just too old... 😞

Me too. I bought the 9500 because i wanted to access my companys email and intranet without a notebook (which i dont carry around all the time). I checked that there is

- WLAN support
- VPN support (they even mention Cisco technologies)
- SMTP/IMAP-client
- a Browser
- and a SSH client (putty works slow but it's usable)

But without VPN I cant use it - even in my office: WLAN access is protected by VPN ;-(
Now i have to carry my notebook plus a clumsy phone.

I'm very very disappointed by Nokia.

Christian

TheJoker wrote:Raven, the 9500 is slow slow slow slow.... So slow that I don't use it nearly as much as I want to... great hardware - but the software and UI is just too old... 😞

I can't imagine it being that much slower than my 9300... They use the very same OS/UI, only the firmware is slightly newer in the 9300 (dated 22.12.2004). I keep all my most used apps open and switching between them is instantaneous. Everything just works smoothly - no problems at all.

Raven wrote:I can't imagine it being that much slower than my 9300... They use the very same OS/UI, only the firmware is slightly newer in the 9300 (dated 22.12.2004). I keep all my most used apps open and switching between them is instantaneous. Everything just works smoothly - no problems at all.

Agreed that switching between already open applications isn't that slow - there's a distinct "pause" between the applications, but no serious delay. However, open up a webpage or so and you're waiting "forever", and some tasks are just slow. I used a P800 before and that was much faster (I know you can't compare them head-to-head, but it's the feeling that the OS gives you that stays with you)

TheJoker wrote:Agreed that switching between already open applications isn't that slow - there's a distinct "pause" between the applications, but no serious delay. However, open up a webpage or so and you're waiting "forever", and some tasks are just slow. I used a P800 before and that was much faster (I know you can't compare them head-to-head, but it's the feeling that the OS gives you that stays with you)

Having also owned the P800/P900 for about 1.5 years, I can honestly say that I much prefer the S80 UI. I find it quicker and more comfortable to navigate, and I rarely miss the touchscreen. As I mentioned in my 9300 "review" it only takes some getting familiar with all the keyboard shortcuts, various navigation options and the task manager (the Pxx doesn't even have one by default) to be more efficient in your use of the device.

And as far as web browsing goes - there is no comparison. Even disregarding the great advantage of having a 640 pixel wide screen resolution, the GPRS connection is faster. Although I'm not sure if EDGE is available at my current location, the loading of web pages and sending/receiving e-mails works significantly faster in the 9300 from my experience. I think, but haven't checked, that the 9300/9500 supports GRPS class 10, while the Pxxx only supports class 8. I don't have WLAN though, so I don't browse the heaviest sites on GPRS, but I'm certainly not "waiting forever" for a page to load.

I very much liked UIQ as well, but I like S80 more and I don't find it to be slower at all. Maybe the loading of apps from Flash to RAM was a second or two faster on UIQ, but with S80 you have plenty of RAM to simply leave those apps running - in which case application launching is actually faster on S80. Opening my task manager now I see 12 apps running, which wouldn't even be possible on the P800/P900. UIQ - like Win Mobile, doesn't even have that option of actually closing down the apps by default. Which, IMO, is just another thing that shows the vast amount of options you get with S80 compared to other mobile UIs. The 9300 is by far the most complete out-of-the-box mobile device I've used.

I just don't get all the UI complaints at all. To me it just seems like people are complaining for the sake of it, and being stubborn and unwilling to learn how to work with something in a more efficient manner. Take those who complain about having to go though too many steps to get where they want to go for example...-Well yes, that's true if you want to write a new SMS and you take the: "Personal - Open - Messaging - Open - Write message - Text message - OK" route. While those of us who want to be more efficient in our use can simply take the: "Messaging shortcut key - Ctrl+N - Enter" route.

That's just one example and there are many more. I remember all the same complaints when the P800 was first launched. But after a while people started to understand how the UI worked, and the number of complaints went down.

che4711 wrote:
I'm very very disappointed by Nokia.
Christian

Me too. I have a similar story. The primary reason I got the 9500 was to be able to access servers at work from wherever without having to bring a laptop everywhere. Like the rest of you, I was led to believe it supported standard IPSec VPNs. There was no mention of any prerequisites such as the other side needing to have a "nokia policy server".

Raven wrote:.... only takes some getting familiar with all the keyboard shortcuts, various navigation options and the task manager....

...as far as web browsing goes - there is no comparison.....

...I just don't get all the UI complaints at all. To me it just seems like people are complaining for the sake of it, and being stubborn and unwilling to learn how to work with something in a more efficient manner. Take those who complain about having to go though too many steps to get where they want to go for example...-Well yes, that's true if you want to write a new SMS and you take the: "Personal - Open - Messaging - Open - Write message - Text message - OK" route. While those of us who want to be more efficient in our use can simply take the: "Messaging shortcut key - Ctrl+N - Enter" route.
.....

Sorry for cutting so much of your post off, but I'm trying to avoid a complete thread hi-jack.

I'm all for keyboards and keyboard shortcuts - why else would I have gone from P800 - 9500...
I however think that the 9500 browser is much slower than the P800 (opera) one, I also think that even with keyboard shortcuts, there's way too many "non-user-friendly-features" (checking mail in IMAP folder returns you to the mail account, not Inbox - which is the only subscribed folder). The connection thing is another one, where's my WiFi when it asks for it? Why can't I check all mails, why aren't there a built in scheduling?

I don't know if there's a signifficant speed difference between my 9500 (v4.44) and the 9300, but there's no "instant" feeling like the P800 has got for example switching from mail to calendar - on P800, it's just there, just tried going from calendar to messaging; it hesitates, which isn't nice. Not long, but enough to not be instanteneous (If I remember it's 0.2s before human feels it's not instant??)

I also used the 9210 for way more than a year, and while I liked it, it wasn't perfect, but I don't think that the 9500 has got the speed as the 9210, and to me that's a step backwards.

In conclusion; I've used several PDAs, including Revo, iPAQ, 9210, P800 and so forth, and to me, the 9500 has got the least consistent behaviour of all of them - I'm sincerely hoping that a software upgrade will cure these things. Other than that I love the hardware, and I love the concept. Even with these flaws I think it's the best device out there for me. Also very glad you like the 9300, I would have got that one if it would have Wifi... 9400 anyone..? 😉

Apologies for the thread-hi-jack!

😡
Hi guy�s ! yes it�s very disapointing for me to get no "normal" VPN-Client support.
I bought this handy ONLY because this feature was anounced in all press-releases or brouchres etc. Sure that nobody of the dealers didn�t tested them, but normaly WE as CUSTOMER can rely on that, features.

I think that NOKIA has to change this VPN-client from lokal NOKA-company support to gloabal STANDARD VPN client. But how can we achive this?

For me, I asked my dealer to exchange this handy to another who is supporting "standard-VPN-client", but this was NOT possibly.

thx
Alfred from Austria

Hi,

i just received an answer from Nokia Germany concerning our Problem (see below). Translated into english this means. "Right now vpn only works with 'Nokia SSM' but support for 'additional VPN-Solutions will follow soon". Let's hope ...

-----------------------------------------

Sehr geehrter Herr Eich,

vielen Dank f�r Ihre Kontaktaufnahme mit dem NOKIA Contact Center.

Der NOKIA Mobile VPN Client funktioniert nicht mit allen VPN-Gateways. Sie sollten diesbez�glich Ihre IT Abteilung konsultieren, die hat die M�glichkeit dies herauszufinden.

Im Moment ist ein Zugang �ber NOKIA VPN Client nur in Zusammenhang mit dem NOKIA SSM zu folgenden VPN Infrastrukturen m�glich:

- NOKIA IP Security Platform mit Checkpoint VPN-1/Firewall-1 NG FP3 oder h�her, Check Point SmartCenter NG AI oder h�her.

Eine Unterst�tzung weiterer VPN-Anbieter wird demn�chst folgen. Bitte besuchen Sie regelm��ig unsere Internetseite; www.nokia.com/mobilevpn um sich �ber Updates zu informieren.

Bitte nehmen Sie Kontakt mit der NOKIA IP Security Sales Abteilung auf:

E-mail: [email][email protected][/email]

Telefon: +49 (0)692 222 203 68

Aktuelle Kontaktinformationen erhalten Sie unter www.nokia.com/nokia/0,,43147,00.html

Bei weiteren Fragen k�nnen Sie sich an u.a. Adresse wenden, dort findet sich eine deutsche Telefonnummer sowie ein spezielles e-mail-Formular f�r Business-L�sungen.

http://www.nokia.de/de/business/netzwerk-sicherheit/kontakt/12832.html

Wenn Sie noch weitere Fragen oder Anregungen haben sollten, k�nnen Sie sich jederzeit wieder an uns wenden.

Mit freundlichen Gruessen

Nokia Service Professional
Nokia Contact-Center

Well it does not say a lot except that they know the problem ..... further the nokia mobile vpn client seems limited to ipsec connection and not pptp, which limits it anyway even if it was usable .....
Rather angry also, and when I see that there is not even a correct pgp client for communicators, I seriously begin to look at something else palm or windows powered !!

Well any updates on this vpn problems someone ??????
Nokia seems so SLOW to correct things !!!