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New Windows update breaks Bluetooth connection

12 replies · 5,617 views · Started 10 February 2005

After Feb 10, 2005 Windows Update high priority updating, my Dell laptop's, Win XP SP2, Bluetooth no more connects to Nokia 9300, because loading of Nokia PC Suite 6.41 causes now this error:

Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
R6025 - pure virtual function call

Uninstalling/reinstalling of PCSuite does not help. Windows firewall is off.

Any solution to this newest mischief of Microsoft?

I do not get your point. What's done is done. I see no uninstall options for the newest Windows security updates, so there is no way back. Or is there?

Repairing Windows XP remove updates but it removes all of them so you will have to reinstall the ones you want and leave that one.

I had forgotten the rollback option. First I rolled to status prior the last Windows update a couple of days ago. No help. Then I rolled back from SP2 to SP1. Then the Bluetooth function began to work again.

Now I have of course an unpleasant feeling with my laptop full of security holes. Do I choose secure non-connection or non-secure connection? -- I think the latter for the present. -- "Choices, choices, forever choices!" sighed the hen's egg sorter, too, working at her conveyor belt in a food factory.

I don't know if it helps, as I don't have a 9300 or 9500, but I do have a 6630 that works with PC Suite (6.4.1) on Windows XP SP2 + everything that Windows Update suggests to download (except for Windows Media 10) and PC Suite works OK.

As a matter of fact Bluetooth connection works between my 9300 and my desktop computer, which has SP2 and the latest security updates. But my laptop Bluetooth connection works only with SP1. Again one typical example of the extreme complexity of computers.

Even if you are on sp2 with the latest updates windows is still full of security holes, nothing worth worrying about. Bear in mind that the ones patched recently have been outstanding at least a year.

I hit the same problem of R6025, and had a workaround with as follows;

- create an user in advance
- logoff from XP
- login XP again with another user

then PC suite works, enabled me connecting with bluetooth.

I'm not sure it made me work, but it might be a timing issue of initialization of PC suite daemon.

msiivola wrote:I do not get your point. What's done is done. I see no uninstall options for the newest Windows security updates, so there is no way back. Or is there?

Control Panel -> Add/Remove Programs
Just check "Show update" checkbox - and you can get all updates and uninstall it.

I have the same problem with Nokia PC Suite 6.6 on my Dell laptop. Does anyone know the number of the KB update for easy uninstall?

Nokia Suite was falling over on my Gateway laptop and I worked out that it was coming out of hibernation / standby that was the culprit.

As long as I shut down, I don't get the errors anymore.

Strangely enough, the Nokia was shown as connected, but I could do nothing with it.

I might have to sync with a different PC to get hibernation / standby back and return full laptop functionality.

Rick