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need some help please

1 replies · 863 views · Started 22 February 2005

Alright the first problem is ever since ive had it i cant get pc connect to see it. The mRouter program will see it connected and say connected through the usb cable and then i open pc connect and it says please connect a device. I tryed unistalling it and reinstalling it, then i went out to the web and got the new one and tried that and same story. so i dont know what to do. also i was power cycling the phonr the other day and after about 5 seconds of the now screen loading i get a error cbs server closing and i have no idea what the is. so any help is awesome. thanks in advance

Right, try following these steps:
1. uninstall all PC Connect s/w
2. uninstall all PC Connect drivers
3. power your PC off then on again to ensure complete uninstall
4. install latest PC Connect from sendo website
5. install latest PC Connect drivers from sendo website
6. ensure all firewalls are disabled and switch your phone off then on again
7. connect via USB (direct not through hub) and follow the new hardware found setup
8. retest

That should work as i have no problems whatsoever.

As for your cbs server problem, try installing latest firmware and complete a master reset of phone to clear any apps you have installed after you have backed them up. Then reinstall each one by one to determine which 3rd party app caused the problem and let us know.