Please Help!! My phone stopped playing Real media or any movies and displaying images

3 replies · 3,240 views · Started 03 March 2005

kanwaloswa 03 Mar 2005, 07:02

- My phone suddenly stopped playing real media files, 3gp files. It says "Unknown format" when i select the file from the file manager
- Also same message when i select Image files "Unknown format".
- In real player app, it doesnt show (detect) any files.

Any one faced similar issues??

kanwaloswa 03 Mar 2005, 07:14

kanwaloswa wrote:- My phone suddenly stopped playing real media files, 3gp files. It says "Unknown format" when i select the file from the file manager
- Also same message when i select Image files "Unknown format".
- In real player app, it doesnt show (detect) any files.
Any one faced similar issues??

I managed to solve the problem with a soft reset..

*#7780# on the telephone screen, it warned me about restoring initial settings, did a reboot and got the real player working..

Powerpuff 06 Mar 2005, 12:58

kanwaloswa wrote:I managed to solve the problem with a soft reset..
*#7780# on the telephone screen, it warned me about restoring initial settings, did a reboot and got the real player working..

I solved it by removing the battery and putting it back. 😊

kanwaloswa 09 Mar 2005, 09:23

Powerpuff wrote:I solved it by removing the battery and putting it back. 😊

I tried removing the battery, re-booting a couple of times but it didnt work, finally had to reset..