Problem with my NGage.

1 replies · 1,829 views · Started 13 March 2005

Dan22 13 Mar 2005, 15:43

My NGage stopped loading up last night. Essentially I press the power key, I get a white screen with �Nokia�, then a plain white screen, then the screen dims and displays �Nokia� again and then the phone just switches off. It never even reaches the password screen.

* Haven�t installed any new software or done any major file movements for six months. Just phone calls, text messages, and listening the radio lately.
* Tried the boot up in safe mode, tried removing the MMC, tried with another NGage battery, nothing has worked.

I�m somehow hoping there is a way I can save my notes/calendar contents having an awful lot of personally important stuff in there, though I�m realistic enough not to expect it. The retailer I bought it from (nine months ago) has stopped selling phones so all I can get is a refund.

Anyone? Thanks!

N/A 13 Mar 2005, 17:30

Your nearest authorized Nokia service center can, at least, attempt to flash it with the latest firmware release in case it helps to get it back up & running (if not, they should also be able to repair it, if the problem is repairable). Reflashing won't save your data, though. With your next phone (or if this one gets fixed), make backups (with, e.g., the Nokia PC Suite software, if your next phone is also a Nokia phone). On the N-Gage and other Series 60 phones you can also make a backup to a memory card using the built-in "Memory" app.