Phone wont start - Need help

bestat wrote:Hey All,

I've had my phone (brand new) for about 2 weeks now. Today, the battery died while I was out so when I got home I pluged it in to charge.

Now, the phone just sits there with the backlight on. No startup screen, nothing.
If I remove the charger, the screen flickers for a sec then goes blank, so its not even charging.

I read the manual and removed the batttery and tried again but to no avail.

Anyone have any ideas ? I've contacted plemix.com where I got it from, but I'm hoping that someone here might have a solution.

thanks,
Mike

I should add that Im in the US.

Hi, Im in the u.s. too, call me 504-261-9972
Im in New Orleans

yea I had this same problem at one point. Here is what worked for me. Leave the phone in the charger for a good 10-15 minutes to charge the battery up to the point where it can boot itself up and then start it. When the phone is in the charger, the phone apparently doesn't make use of that power to boot itself up so if the battery is dead and you try to turn it on it will die again before it gets anywhere. So like I said, leave the phone to charge for a while so that the phone has enough power to boot itself...then charge it completely.

bestat wrote:Hey All,

I've had my phone (brand new) for about 2 weeks now. Today, the battery died while I was out so when I got home I pluged it in to charge.

Now, the phone just sits there with the backlight on. No startup screen, nothing.
If I remove the charger, the screen flickers for a sec then goes blank, so its not even charging.

I read the manual and removed the batttery and tried again but to no avail.

Anyone have any ideas ? I've contacted plemix.com where I got it from, but I'm hoping that someone here might have a solution.

thanks,
Mike

I should add that Im in the US.

Update: Got send a new battery and the phone works again - apparently this phone requires a good battery to start.