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nokia 9300 - outlook calendar issue

10 replies · 7,609 views · Started 17 April 2005

Calendar entries made through Nokia 9300 don't show in Outlook Calendar (XP). Calendar entry seems to exist but does not show. When I try to create an appointment in outlook at the same time as the one created on nokia 9300, outlook warns me of a conflict... Howeverm there is no way I can view the Nokia-created appointment. I have made sure to clear view filters in Outlook, am using new Nokia 6.5 PC suite. Anybody got that bug?

I have the same problem with pc suite 6.5 / Nokia 6670 / outlook 2000. Calendar items are visible in "outlook today" and "category" view, but not in "day/week/month" view.

Starting with a fresh new outlook profile, I have no problems. The first time I synchronize with Act! 2000, my appointments from the Nokia are gone

Adding a catagory to the Nokia made appointment and filtering on that category makes it visible. Clearing all filtering makes it invisible again.

Any others having this problem or a solution?

ErikVeen wrote:I have the same problem with pc suite 6.5 / Nokia 6670 / outlook 2000. Calendar items are visible in "outlook today" and "category" view, but not in "day/week/month" view.

Starting with a fresh new outlook profile, I have no problems. The first time I synchronize with Act! 2000, my appointments from the Nokia are gone

Adding a catagory to the Nokia made appointment and filtering on that category makes it visible. Clearing all filtering makes it invisible again.

Any others having this problem or a solution?


Of couse I was (also) so stupid to try this 6.5. Same problem....and:my appointments are put one hour later in Nokia. I do NOT use any daylight saving etc on both machines and use the same timezone.

Huib

Thanks for the replies - after des-/re-installing PCSuite 6.5 and Microsoft Office, issue of calender entries not appearing in outlook calendar was still there - thank God I had saved older PCSuite 6.41... issue is solved. I guess that's what they call continuous improvement...

I found this in a forum from aikon.ch. I tried the "work arround" and I suddenly could see all the appointments I made on my Nokia!
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[INDENT][FONT=Arial]I had read your report on the Recurrence, but could not quite understand it. Now I do and you are right. It seems as if an appointment that gets sync'd from the Commi gets an invalid "RecurrencePattern". I think it gets a NULL pointer where it should get something defined, but this is merely a guess.

Now the problem is that I have not found a way to test in VBA for this error condition. If you use search you see a definite difference: appointments are normally shown with "(none)" as recurrence and faulty appointments get an empty field. But if I look (in VBA) to the attributes I see no difference.

My first attempt in fighting this problem is the following piece of VBA code that solves the problem but in a rather rash way:

Sub CorrectNokiaSyncs()
Dim ol As Outlook.Application
Dim itms As Outlook.Items
Dim itm As Outlook.AppointmentItem

Set ol = CreateObject("Outlook.Application"😉
Set itms = ol.GetNamespace("MAPI"😉.GetDefaultFolder(olFolderCalendar).Items
'You might want to restrict your itemlist...
'Set itms = itms.Restrict("([Start] > '01/04/2005'😉 and ([End] < '30/04/2005'😉"😉


For Each itm In itms
' Check if the item is not recurring
If Not itm.IsRecurring Then
' Call GetRecurrencePattern, this will either return a RecurrencePattern (shouldn't be there) or create a new, empty one and save the item
' This step is needed, as sometimes clearing the pattern is not enough
itm.GetRecurrencePattern
itm.Save
' Call ClearRecurrencePattern to get rid of the RecurrencePattern (after the previous step there will always be one) and save the item
itm.ClearRecurrencePattern
itm.Save
If itm.IsRecurring Then
' Sometimes ClearRecurrencePattern seems to shake things in such a way that the Appointment becomes recurring, if so then clear the pattern again.
itm.ClearRecurrencePattern
itm.Save
End If
End If
Next
End Sub

I tested this a bit and give this without ANY promises and with the warning to use this AT YOUR OWN RISK. I will look into this matter further during this week. Still hoping for a patch by Nokia though.[/FONT][/INDENT]
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I already send this information to the Club Nokia Careline and hope that Nokia will use this information to solve the problem in the PC Suite itself.

In both my systems Outlook and 9500 I have the time zone Bucharest. GMT +2.
From a few days now, as I mentioned also in another forum topic,(Sorry) appointments in the Nokia are shifted to 1 hour later.

Vice versa: if I make a 10 o clock appointment in the 9500 it appears at 09 in Outlook. Could not see how to solve this! Is this the PC Suite 6.5. 1? or whatever.

I solved it by changing my Nokia city in Amsterdam, which should have 1 hour time difference.
Now all the appointments are the same.

I Know it sounds stupid, but what could I do?

BUT NOT ONLY IN OUTLOOK TODAY....... BUT EVERYWHERE! So also in Week and day view my apoinments are appearing now.

So I solved ( By accident) two problems in one blow

Anybody has an explanation for that?

Huib

P.s.

Daylight saving time etc on both systems are off and always have been off.

After more frequent synchronisation they DISSAPEARED again from week/month view and are still in Outlook today. I hope you believe me when I say they where once there!

I have also seen this problem ... You'll actually find the items are there. They do appear in Outlook Today and you will also see them in the Calendar "All Active Appointments" view. It seems to be only associated with new items inserted in the phone - not on the PC.

If you go to Outlook "All Item View" and find the "missing" entry [top of the list], open it and add a recurrance. Close the recurrance box and then open it again. This time remove the recurrance you have just added and hey presto the problem is solved and the item appear as normal.

I have reported this problem to Nokia and they acknowledge it as a known issue. It seems that the most recent update to Outlook 2003 came out after v6.5 was released and has produced this regression issue. There seems to be some discussion if it is a Microsoft problem, or Nokias?

At least you now have a work around.

Regards

N/A wrote:There's now an April 28th update of PC Suite 6.5 (original was 6.5.10, now 6.5.12) on http://www.nokia.com/pcsuite

It works on my PC, at least. 😉

Great, thanks - do appointments written on the 9300 appear in your outlook (xp) calendar views? Thank you

The new version 6.5.12 now works perfect, also with my Nokia 6670, Wk2 and Office 2000! All calendar items made on the Nokia now appear in Outlook. 😊

I still didn't get an answer from Nokia on this problem....