Read-only archive of the All About Symbian forum (2001–2013) · About this archive

9500 and PC Suite Sync Problem

2 replies · 2,175 views · Started 20 April 2005

Hi,

One of my clients is running Windows 2003 Server and Microsoft Exchange and Windows XP SP2 and Outlook 2003 on his laptop

He has a problem when syncing his phone with with calender and contacts. According the The Datasuite it has synced yet nothing appears in Outlook. I have even created a calender item and it shows it's synced under the log.

His laptop has no pst file since he's running his mailbox directly from Exchange.

Any suggestions?

Thanks
Ari

I have also seen this problem ... You'll actually find the items are there. They do appear in Outlook Today and you will also see them in the Calendar "All Active Appointments" view. It seems to be only associated with new items inserted in the phone - not on the PC.

If you go to Outlook "All Item View" and find the "missing" entry [top of the list], open it and add a recurrance. Close the recurrance box and then open it again. This time remove the recurrance you have just added and hey presto the problem is solved and the item appear as normal.

I have reported this problem to Nokia and they acknowledge it as a known issue. It seems that the most recent update to Outlook 2003 came out after v6.5 was released and has produced this regression issue. There seems to be some discussion if it is a Microsoft problem, or Nokias?

At least you now have a work around.

Regards

I replied with this in another thread, but might be good to say the same thing here:

There's now an April 28th update of PC Suite 6.5 (original was 6.5.10, now 6.5.12) on http://www.nokia.com/pcsuite

It works on my PC, at least. 😉