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Viewing Businesses on front of phone

7 replies · 2,137 views · Started 20 June 2005

Why the hell can't I view the names of the businesses I store in my phone when scrolling through the contacts on the front side of the phone?

Nokia tells me this is "the intended operation" of the phone.....

Is there any way I can get my phone to display the contacts correctly when scrolling through them on the front side of the phone?

I don't know exactly what has happened, but I think I can give you a pretty educated guess why this feature is "missing"...

When software is designed, it is designed to meet certain needs or requirements and/or so called use cases.

Presumably there was no requirement or use case that demanded that scrolling through the list on the front side would require anything else besides the name & number to be shown.

Or, if there was such a requirement, some requirement handling process that prioritizes them (from a big list with probably thousands and thousands of individual "wishlist items"😉 rejected it for some reason or another.

E.g., there were more higher priority things and limited time & resources available so that everything everybody possibly could want wasn't done, or was explicitely decided as not to be done.

Anyway, what it means is that this need/requirement didn't end up in a design specification document and a developer (or developers) implemented the behaviour that was in the specification (i.e., without functionality showing the names of businesses on the front display).

In that sense the phone works (operates) as intended (as planned/as specified), but obviously not like you would like it to.

Note also that showing business names when scrolling might quite well be "correct" in your mind, but others might think of it as "nice to have", "not important at all", or even "wrong".

I'm afraid, I don't think there are any tricks or even installable apps that could change this behaviour more to your liking.

There is a very slim chance that it might get done for a phone firmware update, but generally those don't seem to come with any new features/functionality, but just fixes for issues/problems discovered in previous versions.

It is more likely that if this is deemed important enough (e.g., enough people asking for it, a user/market study shows it is needed or whatever) a feature to implement (it passes the "wishlist management process" bar I referred to above), it will get done in/for a new phone some day (or not).

With limited amount of time and limited amount of developers/engineers to do things, if everything was implemented that everybody could wish for, nothing would ever get finished (= you wouldn't have the phone at all today, because it would still be worked on to put in all the millions of little things that can be done). 😉

As a follow up, i presume that this means that if you don't have a contact name at a company, for example a taxi company, then you cannot reach that contact from the front screen!!!

I discovered this at the airport recently - have I missed something, or is this actually the case.

I guess the work around around is to duplicate the company name in the "name" field...

What I do is, if there's a business (like a taxi company, bank or something) but without a person I know, I always put the company name in the last name field.

this 'bug' drives me nuts - for fs how difficult could it have been to implement business names to be displayed?

As I tried to explain, it is not a question about how easy or difficult it is.

With hundreds or thousands of easy things to do, only some of them will be done, because in a software project not everything is ever implemented of all the possible things that could be done, given that there is finite time and finite people to do things.

This probably just happens to be one of those things that's not been done & it might very well be driving *YOU* nuts, but there were probably more people with other priorities and other things driving them nuts rather than this thing (and thus the other thing[s] were done instead).

I'm also sure that there are plenty of other things with other things that they'd like to see rather than this particular feature (and would be happy if developers didn't spend any time implementing their favourite wishlist item rather than doing yours). 😉

Anyway, I'm sorry that you don't see exactly what you want in the phone, but there's little that I or anybody can do here. Your best option is to simply learn to accept it, or switch to some other device, if this little thing is too annoying for you to do so (but I'm pretty sure that with some other device you will find some other little thing missing and the situation isn't much different, or is it?).

Not only business name, there are many missed issues on front O.S.

Contacts problems that are really bother me. (Nokia 9300)

1. There is no call duration time show and also call summary dialog on front OS.
2. There is no selectable default number which the one contact have more than one phone entries.
3. Log shows the contact last name, first name order which most countries use first name and last name order, however, in contacts database, there is a order selection feature.
4. There is thumbnail picture view while calling on front OS.

The last one ok, may not need. but the first 3 problem, they estrange my phone from me.

I wish nokia put these features as a feature improvments in next firmaware upgrade.

I'll think this Bug will bee fixed in a Firmware update.
Same on the old 9210, first no Company Names on the font cover.
After the 2nd or 3rd Firmware it works.

so keep cool and wait for the update.... :redface:

Birger