Having problems connecting to the Internet on my N70 on T-Mobile UK

1 replies · 1,147 views · Started 30 December 2005

sidtec 30 Dec 2005, 13:49

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I did a search and it seems like I'm the only one with this problem.

I've contacted T-mobile and they've been no help at all. Still get the same error message whenever I try to connect, i.e.

Packet data: Packet data not available. Please check network services

What should I do?

Please help.

N/A 30 Dec 2005, 16:58

First verify with T-Mobile customer service thay your plan/subscription has (allows) for packet data (GPRS). When you call, tell them your phone number & name & ask them to check that packet data/GPRS access is all right from their point of view.

Then have T-Mobile customer service send you a configuration message with the correct settings, or try the "Settings Wizard" for the N70 (http://www.europe.nokia.com/nokia/0,,76742,00.html?model=N70), or order them from Nokia's web site: http://www.europe.nokia.com/nokia/0,,71993,00.html