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Getting installation Error Reason Number: 22 for 9300

6 replies · 2,579 views · Started 10 March 2006

terajiv 10 Mar 2006, 20:55

Dear all,
We are getting error while installing the SIS file on Nokia 9300 it says:
Program Closed

Program: Installer
Reason Code: USER
Reason Number: 22

Anyone has any idea why this comes?
Thanks and Regards
Rajiv

slitchfield 15 Mar 2006, 18:31

terajiv wrote:Dear all,
We are getting error while installing the SIS file on Nokia 9300 it says:
Program Closed

Program: Installer
Reason Code: USER
Reason Number: 22

Anyone has any idea why this comes?
Thanks and Regards
Rajiv

Er... *which* SIS file? And have you tried restarting the phone (battery out)?

Steve Litchfield

terajiv 15 Mar 2006, 19:59

Hello Steve,
Thanks for the response, the application is Series 80 application, it was giving Reason Number: 22 but now its giving Reason Number: 7 Installation is perfect but when starting the application it gives Reason Number: 7
Do you know where I can get the details of these reason Numbers or how to overcome this error?
Thanks and regards
Rajiv

slitchfield 15 Mar 2006, 22:05

terajiv wrote:Hello Steve,
Thanks for the response, the application is Series 80 application, it was giving Reason Number: 22 but now its giving Reason Number: 7 Installation is perfect but when starting the application it gives Reason Number: 7
Do you know where I can get the details of these reason Numbers or how to overcome this error?
Thanks and regards
Rajiv

Err... you didn't answer EITHER of my questions!

Exactly which app are you trying to run and have you tried rebooting?

Steve

terajiv 15 Mar 2006, 22:12

Hello Steve,
we have developed a custom application on series 80, myApp.SIS developed using C++.
I have switched of the mobile, taken out the battery and started again!
am I correct in the process of re-booting?

When you ask "*which* SIS file" do you mean the file names or technologies used?

slitchfield 15 Mar 2006, 22:33

terajiv wrote:Hello Steve,
we have developed a custom application on series 80, myApp.SIS developed using C++.
I have switched of the mobile, taken out the battery and started again!
am I correct in the process of re-booting?

When you ask "*which* SIS file" do you mean the file names or technologies used?

Ah. Sounds more like you've done something wrong in building your SIS file. I assume other SIS files from the Web install OK? I think you'll need to seek C++ help over on Forum Nokia. This isn't really the right place!

Cheers
Steve