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9210i RAS into Exchange 5.5 problem

2 replies · 2,508 views · Started 29 November 2002

I just recieved a 9210i on evaluation and I'm trying to get it to access my inbox on the company exchange server. I can dial into the company no problem, but when it tries to access the exchange server it reports that the server denied access and I should check my username and password.

I know my username and password are correct but I'm wondering if I'm missing something here regarding the set up on the 9210i. Anyone provide any help? Thanks.

If it makes any difference, I have administrator rights on the domain so I can't see it being a permissions thing?

Sussed. I think I'll try to start a trend in this forum and provide some help for other users.

The log in has to be in the form of:

domain\profile\mail_alias

So if you log in to the BLOB domain with a username of jbloggs and your email address is [email protected] then you would set the username on the 9210i as:

blob\jbloggs\j.bloggs

I'm off back to the 7650 forum where people like to help each other.