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e61 character problem when reading emails

0 replies · 1,835 views · Started 22 August 2006

Hello,

I have a user with an e61 that can send and receive emails absolutely fine. No problems apart from receiving emails from one organisation that run exchange for their email system.

Only recently (assuming they upgraded their server software) any messages received from this company are just showing up with squares for each character, rather than the actual message. The header info appears to be in-tact, it's just the body.

The messages aren't particularly special, just text and html parts that have an ascii character set and encoding in quoted-printable.

I know straight away people will say that it's going to be the exchange system that's sending the mails that is the problem, but am just wondering if anyone else is aware of this and whether there may be a software upgrade for the e61 which rectifies this odd fault? Or if it's a particular fault in a revision of exchange?

thanks in advance,
Richard.