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3650 key problems

2 replies · 2,246 views · Started 15 September 2006

Hi, recently Ive had a few issues with my 3650 keypad, first the clear and 7 buttons became unreponsive, and now the 6 key. I rmemeber a key becoming unresponsive before and it seemed to fix itself, but doesnt look like its going to happen now.

Apparently itsa hardeware problem not a software problem, one that reformating the phone will fix, unofrtunatly cannot really do so as i need the 7 key to type the reset code (im trying to figure out a way to copy paste a 7 into the dial field but so far nothing). Any advice at all would br greatly appreciated!

if you disasssemble the unit you can fix it by cleaning the board connector under the keypad board, also clean the terminals if still the crystal IC is in charge on keypad malfunction w/c is located beside the terminal

Ok, sounds tricky, are there any more detailed instructions anywhere? Is this a fairly common problem?