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[3GSM] through the eyes of William and Freddie

2 replies · 1,855 views · Started 16 February 2007

If you've gotten a bit jaded with all the new handsets and press releases, take a stroll back through the last four days of mobile mayhem with Symbian's official 3GSM blog, a.k.a. William and Freddie finding off the wall pictures and stories which didn't make the main news sites.

Read on in the full article.

DO NOT buy from expansys, why?

In a nut shell, they provide good customer service when you buy something i.e. a phone but when you need customer service the level of service is below par.

I bought a phone which developed a fault, it was sent to expansys and delivered back to me 3 times with the same fault over a period of 4 months to repair and return.

On the third time I sent the phone back they agreed finally to replace the model but it has taken 2.5 months of constant emailing and calling to get the replacement, it is supposed to be on its way as I'm writing but I find it hard to believe because they have told me that a few times already.

I bought the phone off of them used for 4 months and has spent 6.5 months being repaired and replaced.

I'm still waiting��..

"I bought a phone which developed a fault, it was sent to expansys and delivered back to me 3 times with the same fault over a period of 4 months to repair and return."

I was under the impression that phones bought in Europe are covered by manufacturers' guarantees, not shop guarantees. It's the manufacturer that is responsible for repairing them, not the shop that sells them, isn't it?