Hi,
I've just got an E60 to replace my aged 6310i.
I use the content copier from PC Suite 6.82 to back up my SMSs and contacts from the 6310i, and then to load them onto the E60.
Most of my SMSs come from people in my contacts who have names associated with their phone number. My problem is that the E60 does not display these names for the old messages - it just displays the phone number in both the inbox and when you open a message.
However, for new SMSs, it does display the sender's name.
Subsequently, if you change a name, that name does not change in the inbox.
For messages that have come from numbers not in the contacts, if I save the phone number and give it a name, the message does not update to show the name - it still just shows the number.
My conclusion is that, when an SMS is received, the E60 looks up the sender's phone number in the contacts and copies their name into the SMS message so it appears in the inbox. It never changes this even if the name changes in the contacts or the number is added to the contacts.
The old messages as uploaded by the content copier must not contain a name, just a number. I think the 6310i behaves differently and does a contacts lookup each time you open the inbox.
It would be very useful if I could somehow update all the old SMSs on the E60 to contain the senders name. But I've no idea how.
I have good computer skills including C programming, but know nothing about Symbian. Can anyone point me in the right direction? Maybe there's a way of getting the phone to do this automatically, or there's some third-party software. Presumably the inbox is stored somewhere on the phone, but it's not visible with the file manager.
Any help greatly appreciated - I posted a previous version of this query in Nokia's own forum and never got a reply.
Also, I think this behaviour is less than ideal - certainly if you save a number from an SMS you should see the name you've given it. I'd like to make representations to Nokia about it and suggest, for example, they add an "update SMS sender's names" feature to update all the SMSs from the current contacts. Any idea how best to contact Nokia. (Or maybe I'm living on another planet in expecting them to even listen to me).
Thanks
Dave