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help please serious problem !!!

3 replies · 3,170 views · Started 02 May 2007

hi everyone
i have a nokia 5500, and I had some apps on the memory, then I made an update to the phone software to v 3.55 using nokia phone updater.
Everything was fine, i restored the backup from memory card, then there were some apps missing so I installed them again.

But when I open the phone, it says Installing....
and then says something like go to application manager to install software.

When I went there I found an app not installed with code: f000138a.sis instead of the name, when I try to install it doesen't it just opens the installer for a sec then closes again.

By figuring out what program is missing, it turned to be a photo editor that i had installed before, this program doesn't have a shortcut in my own or in the main menu, it just adds "edit" when I press options on any picture, now when I try to open an image it says: "Unable to execute file for security reasons"

Appareantly this program messed with system files and when it was not uninstalled correctly, it affected the images.

Also when i press options on any image some text is missing, (the edit button)

I need to know what is the name of the program so I can get it and install it again, or I know how to uninstall the program completely from the phone.

Its name was just "Photo Editor" in the application manager, what i know of it that it displayes an edit button in options then it displayes a rectangle, in it some small squares and every square has an effect.

Please someone, I need the name of this program and its download link (if possible)
OR how to remove this program completely.

If i am posting in the wrong forum please send me a link to symbian problems forum.

Thanks a lot

Since you have the phone, is up to you know which software was inside... It need to be installed again, from your software backup.

nj7 wrote:Since you have the phone, is up to you know which software was inside... It need to be installed again, from your software backup.

But my backup doesnt restore the program it just returns to me with this f00..... and when i try to install it doesnt

ok i did some tracking and googling and I got the program and installed it again, now the gallery opens fine.

BUT there is one last problem, when I remove an application from the Application manager or from my own directly, its name is removed and another name appears as a strange code like dhs544 (something like that) and with status not installed, when I try to install it says file corrupted, and is only removed if i install that program again, but I simply dont want it.

NOTE: My memory card is not the original one it is a 1GB kingston

thanx