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Buyers Of Nokia Mapping software please read

0 replies · 2,461 views · Started 04 May 2007

This is the company in charge of charging your account when you purchace the routing function for Nokias Map Service.

If you have read my blog wardy.vox.com then you know I have been charged three times for one activation. I have now sent three emails to the support desk of this company and have yet had no replies . Not even a confirmation!!!

If you go to there site OPENBIT they only have a fax number so you cannot call them !! Grrrr , No help desk then so it's pure Email or Fax .

This is terrible support and I intend to let the world know LOL . My Visa company are looking into the over charging for me so I wont worry on that score but WTF are Openbit up to. If I was in league with Nokia and other companies to take care of payment I would ensure that my customer support was up to the task . No call centre is a no no if you are not going to respond to Emails .

FAX , Oh my god how dated is that !!! I bet the poor thing is constantly engaged LOL

Take head buyers of the licence if a hickup hapens during the proceedure for Licence don't expect any support or help from OPENBIT to get your money back as they seem not to give a monkeys. Purchace through VISA at least you are covered that way.