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New n95 user having restart/crash/reset problems

20 replies · 8,597 views · Started 10 June 2007

hi all,

New user here 😊 so hi everyone !

I got an N95 recently. I am having problems though, the device keeps resetting when I go onto a webpage. It connects fine but as soon as I choose a website, it resets. Things I have done

1) tried different wbsites
2) hard reset the device
3) power saving mode is off
4) updated to .26 version

so as you can see, I've been trying to find the answer but just cant !

can someone please please help !

Many thanks in advance !

Adam

Thanks for your message.
I dont have a memory card in there :con?
Am waiting for it to arrive (2gb MicroSD) but do I REALLY need one for everything to work smoothly ?

nudda wrote:Thanks for your message.
I dont have a memory card in there :con?
Am waiting for it to arrive (2gb MicroSD) but do I REALLY need one for everything to work smoothly ?

download and install opera mini .. see if you get the same issues using that browser http://www.opera.com/products/mobile/landingpage.dml

if you don't have a problem then its the Nokia web browser install .. if not we'll have to examine how you're connecting to the 'net

Good Luck!😊

right .. I've done that now.
however, now when I go into opera, type in a url (gmail.com) and press "go to" button, it says "connect wireless lan in offline mode?" which is fine and I hit yes.

then it loads for a while and says "max number of connections in use. close an inactive connection first" and I have no choice but to press ok. and it goes back to url box page.

not sure whats happening ....:con? :con?

ok ive messed around with it and have found this :-0

the EXACT same happens with opera ! The second I hit connect to this webpage, the phone restarts

*crys*

OK, obvious question first; how exactly are you connecting, via WLAN, or some other method?

Are you connecting to a Wireless AP, or a home/work router?

You don't have a Simcard?

That's slightly odd. I can't see how it's connected - but, to be on the safe side, I would say that before you jump the gun, get a simcard and get set up with a service provider.

My hunch is that possibly some security type settings are stored on the SimCard and this could cause some unpredictable behaviour if you don't have one.

They're only about a £1 - of free in many cases.

Put a SIM card in (even try a friends) and see if you have the same issues.

Ok Ive got it all working now flawlessly but the sim was not the problem.

I changed the encryption type on the router (Netgear DG834G) by disabling encryption and it works flawlessly. When I put on the 3rd option below (which is what I normally keep it on) It restarts when u visit a page.

I am not sure what I should set my router to and why the N95 doesnt like the settings I had. Could someone please advise

many thanks for all your help !

h[tt]p://img79.imageshack.us/img79/7533/n95routerwr3.png

Well I had an inkling that it had something to do with security settings - although I thought these might be stored on the SIM.

I have my security set to 128 Bit WEP encryption. This isn't the best as WEP can be broken. But my experience is that it gives the widest degree of compatibility with a range of different devices.

It most cases WEP should be OK (particularly for home use) as unless you are sharing highly sensitive data, hackers aren't likely to be all that interested in you.

As I said too WEP usually works better on most devices - but this is the fault of manufacturers, who really should get their act together to ensure that everything runs well with WPA too.

I'd agree with the above. Change the security to WEP, as it's pretty much the standard. There's really no need for anything more for a home user.

Look at it this way, your PIN number for your cash card is only 4 digits long, a WEP key is much more complicated AND the potential 'hacker' would have to be parked outside your house to access your network.

thanks.
problem is theres quita few kids around who I know would try to break WEP to get in (theyre like that)

is this the fault of the phone or router ?

I have the same problem, but it seems to be intermittent, and its slightly different problem from yours..

When using the N95 built in browser, it will let me connecto the the lan, then when i go onto the built in browser and select a bookmark, it will start to load the page then it will exit out of the browser and ill be on the list of Wireless networks again.

I dont have any problem if i use Opera mobile.

nudda wrote:thanks.
problem is theres quita few kids around who I know would try to break WEP to get in (they re like that)

is this the fault of the phone or router ?

It's up to you. But there's a certain point where paranoia may do more harm than good.

WPA can be broken too. It's harder to do admittedly - but if the kids you are speaking about can do this with WEP, then there's no doubt they will know about the more recent WPA cracks too.

(What kind of environment do you live in anyway where you are surrounded by hackers and crackers?).

Seriously in most scenarios (particularly outside of the office or workplace) WEP should be fine.

But as I said the choice is yours. My own experience is that WPA causes problems for lots of devices, so for me at least I have learned through experience that I just have to put up with WEP as that is what works best.

Its not paranoia, its being safe than sorry. I have 3 laptops in the house, one desktop and now one n95 ... theres sensitive information on most of the machines which I would not want compromised and leave the door hatched rather than locked is a potential worry.

It also boils down to principle; a �500 phone should be up to date with technology standards and should work with even AES (foget WPA or WPA-2 !). Its really shocking to know that they arent compatible with greater encrypted routers ... and quite sad.

not very happy with wireless surfing so far ...

Well your indignation may be somewhat justified. But my experience is that many manufacturers of similar gadgets have very similar issues also.

There are a wide variety of products out there which *should* work just fine with newer security protocols - but the reality is that they suck every bit as bad at this as does the N95.

My guess is that there is an issue with real standardisation across platforms - but as I said unless you are prepared to take pretty much the whole electronics industry on, you can either complain, or just learn to get along with it, until eventually (if ever) everyone does get up to speed.

Anyway as I said, it does seem odd (still) if you live in an area that is infested with hard core hackers and crackers who would go to all of this trouble to steal your information. Nine times out of ten, unless you are a copper, or a civil servant, or a secret agent, the most common 'sensitive information' that people have on their computers is their stash of porn. Surprisingly, there aren't as many hackers out there who are as interested in accessing this as you think. Not saying this is true in your case - but it is true that in many cases ordinary people can tend to overestimate just how interesting they are to hackers in general.

Actually, I fear my bank details being stolen. I think thats a strong enough point to have strong encryption on the machines. There's no need to be a hardcore hacker to crack wpa or wep ... script kiddies can break in with no problems.

I understand where you are coming from but If you cannot expect the latest encryption standards from the n95 then were do you go ?

Believe it or not, I am a security professional myself. Studied Information Security at a highly reputable university. With my knowledge of security, I don't want to risk leaving my network open with just wep security.

point taken on board though and i guess we'll just need to wait for a patch !

Thanks a lot for all your help 😊

Not to be pedantic or anything, but a genuine security expert probably wouldn't have any kind of sensitive information stored on a computer anyway. (Particularly not bank account details).

Indeed most security experts will warn you directly against using online banking and payment services - as despite whatever measures you might take, computers will always be vulnerable to attack in one way or another.

But I guess life is about acceptable risk. You may have to just possibly learn to gauge what the real risks are (how many hard core hacker kids do you really have living a 100 or so feet away from you?) On average in my view, it's a bit like terrorism, as people always tend to overestimate the actual risks involved.

That's not to say you shouldn't be cautious. But in a world of imperfect security, where your security is unlikely to be assured whatever you do, you simply have to weigh up what the real risks are - and find a way to balance this against your own personal convenience.

Just a thought, but it you switch SSID transmission off then all they will see is your router and your network will be more secure! I can't see my PCs and Laptop from outside my home with a device that doesn't know my SSID. So my files can't be seen either.😊