Email over GSM but not GPRS?

would this be an issue with your ISP? Have you discussed it with them?

Indeed. I've spent over an hour on the phone to O2 tech helpdesk. They couldn't figure it out.. :-?

I'm O2 too... have gotten mixed support when contacting them... they sent to phone my config, but its a wap setup rather than gprs, like yourself: I've yet to get the energy to get back to them about it...

I've had the same problem. Could you please give me your GPRS settings which you use to get WebViewer working? I can't even get that working! But WAP over GPRS works fine. Damn O2!

In case anyone else has had trouble with O2 - I know I did. This works for me:

Data bearer - GPRS
APN - mobile.o2.co.uk
Username - username
Prompt passwd - No
Password - password
Auth - Normal
Gateway - 0.0.0.0

GPRS connection settiong - as needed, AP wap.o2.co.uk

Some ISPs do not allow to send e-mail via their SMTP servers if you are connecting from an IP address that belongs to a different ISP.
Also, some ISPs require also SMTP authentication as like POP3 authentication ("login" with simple words).
I faced both of these problems! My ISP required SMTP authentication (same as POP3) but they were using some old SMTP server, which my Nokia 7650 couldn't handle. Recently I got firmware version 4.39 that solved all my troubles with SMTP authentication (older firmwares doesn't support SMTP authentication) and old server.

Hope that my experience helped you! 😃

[quote="duine"]In case anyone else has had trouble with O2 - I know I did. This works for me:

Data bearer - GPRS
APN - mobile.o2.co.uk
Username - username
Prompt passwd - No
Password - password
Auth - Normal
Gateway - 0.0.0.0

GPRS connection settiong - as needed, AP wap.o2.co.uk[/quote]

"GPRS: Access point error" :cry:

[quote="immateriaux"]I'm O2 too... have gotten mixed support when contacting them... they sent to phone my config, but its a wap setup rather than gprs, like yourself: I've yet to get the energy to get back to them about it...[/quote]

Yeah, apparently "Mobile Web" must be enabled, I phoned O2 tech support and they guy had never heard of Mobile Web!

I e-mailed them and they said everything is enabled but I cannot connect 😞

Might sound obvious, but most ISP's require you to dial up to their server to send or receive mail.

GPRS (if im right) doesnt actually dial anything up does it, so you're connecting directly to your phone network (ie: O2), whereas you need to connect to your email providers dial up (only vaiable with GSM)

Just a guess.

I had a similar problem using GPRS with Orange.

What I didn't understand at the time was that there are two different types of GPRS connection - GPRS Internet and GPRS WAP. Anything other than WAP browsing needs a GPRS Internet connection.

In the end, I set up two different access points on my phone - the only difference was the APN, which was 'orangeinternet' for the GPRS Internet connection and 'orangewap' for the GPRS WAP connection. Then in 'Services' I tell WAP sites to use the GPRS WAP access point, and for connecting to a pop3 mailbox, I connect with the GPRS Internet point.

Surely you will need an IP address in the gateway settings rather than 0.0.0.0 (which I know corrects a problem with WebViewer). That's down to o2 to give you that.

I'd also check the APNs are correct as well. 'wap.o2.co.uk' and 'mobile.o2.co.uk' sound more like homepage addresses to me. But hey, I'm on a different network, so I'm just guessing really.

o2 don't sound too confident about having everything set up for you. Perhaps they've only enabled GPRS WAP for you rather than GPRS Internet. Sounds like that's what's happening to a few other people on this thread anyway.

Thanks all for helpful replies.

Daveyjohn - I also had two seperate APs for web and internet browsing. I sest these up after I gave up on email.. switched from wap to internet and voila, working email!

I can now leave GPRS on all the time, as I don't need to keep toggling between connections unless I'm using WAP. Any issues with always-on GPRS?

M