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Backed up contacts not possible to restore?

2 replies · 2,379 views · Started 15 August 2007

Just updated to the newest firmware and yes I saved everything locally before the firmware update. The update were done without any errors, restored the .nbu file but messages, contacts and bookmarks are missing!?

Tried to restore just contacts, none were imported..... PC Suite seems to be processing something but the phone is empty.

Suggestions anyone?

Hi Kilroy,

Try the following settings under Synchronisation:

1) Under "General" - "Advanced" - "Direction" try ticking "Only update Microsoft Outlook data to the mobile phone".

2) Under "General" - "Advanced" - "Direction" try ticking "Delete all mobile phone data and replace it with data from Microsoft Outlook".

3) Under "General" - "Advanced" - "Conflict Resolution" try ticking "Microsoft Outlook".

If none of the above fix your problem then I'm afraid I don't know :con?