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P990i issues

2 replies · 4,222 views · Started 05 September 2007

Hi
Im new to these forums but wonder if anyone could help.
I have a Sony Ericsson P990i. I have had it about 4 months and am generally quite happy with it.

I do a full backup of my phone about once a month, and have done 3 backups with no problems.
Recently when I try and do a backup it gets to about 60% done then tells me that the backup has been cancelled by the device. :con?

The report says:

[INDENT] Backup Status
Fail

Remarks
3rd party applications
3rd party applications - Cancelled by device
u8rnqdygpc9rmqsd1fwmamr9br8- - Device not responding
[/INDENT]

The phone then reboots.

One of the main reasons for me wanting to do a backup at the moment is that I want to update the phone software, but dont want to loose the information on my phone (especially the SMS's)

If I can find a way of retrieving the SMS's off the phone I will then copy the rest of the info off and reformat and then upgrade.

Any advice??
Anyone

Thanks

Tictac,
This is an annoying and common bug with the backup software. I don't know the reasons for it but the solution is to delete your previous backups. Once removed everything works again.

Adam