Just had the scare of my life... — Nokia N71, Nokia N73 and Nokia N75

turma 27 Sep 2007, 20:48

I recently got my N73, and was already tired with all the applications 3 UK put on it, so i decided to update the firmware, using the tutorials i found on this site

So, just after I did that, i started to restore the files that I backed up with Nokia PC Suite. It restored it, and the phone said its restarting...ok, fine so far yeh?

Nope! After it restarted, it would start up properly! after the Nokia welcome screen came up, it said "Startup failed. Contact retailer". So, i started panicking, as I didnt change the product code back to its normal code, and that the PC couldnt detect the phone on USB. I googled the problem, and a link came up directing it to another forum, with a user who had the same problem and posted it up. There were a few responses, one which stated this;

Have you tried a hard reset to see if that fixes the issue? It could be something on the phone conflicting with the new firmware.
If you get to the home screen (I assume so based on the fact it still receives calls), try dialing: *#7370# This will perform a soft reset of the phone (clear out all non-factory settings and applications. Be sure to note down your MMS settings, access points etc before hand.) It'll ask you for the lock code. Assuming you haven't changed it, that will be 12345.
If that doesn't work, try a hard reset/format, I can't remember the key combo.. if you need it yell and I'll dig in the manual.

So, i tried doing what he said, but it didnt work! scrolled down a bit on the forum, and the respone was by the original poster was this;

Fixed it! Phew!
Powered on phone while holding down the green dial button, the number 3 & the * key & the master reset sorted it out. Have immediately set the product code to the proper one so it'll be easier to get repaired by Nokia should it die in future!

I tried what he did a couple of times. First time didnt work. Second time didnt work either. Maybe i was doing it wrong? Third, and last time... IT WORKED!

Lets hope it stays working, and im going to set the product code back to its original ASAP!

psychofart 28 Sep 2007, 04:27

that was a very informative post.

good on ya.

btw, what were those other forums? might be of help sometime in future. the more, the merrier.

turma 28 Sep 2007, 15:49

Well, im kinda pissed cos now I cant restore the backed up files!

And the latest firmware for the Music edition is piss poor! can someone give me a product code so I can update the firmware to the normal n73 latest firmware?

Im using the standard N73 Black in the UK

bidboy 28 Sep 2007, 16:54

Sorry to hear your not happy with the latest ME firmware.
If you have the latest firmware (4.0727.2.2.1) you will have to wait for Nokia to update the firmware for the normal edition. At the moment it is 4.0726.2.0.1. It is only possible to install a newer firmware using NSU.
You may be able to get it done at a Nokia service centre, but I have not tried this so cant say for certain.

turma 28 Sep 2007, 18:55

So ur saying if i wanted to change from the music edition to the normal edition firmware, I wouldnt be able to do that?

tomsky 30 Sep 2007, 08:49

So ur saying if i wanted to change from the music edition to the normal edition firmware, I wouldnt be able to do that?

You can change ME N73 into normal, but you need the normal firmware to be a higher number than the ME firmware on your phone. You might have to wait a while for nokia to come out with a newer normal firmware, since they came out with a new one quite recently.

Tom

turma 06 Oct 2007, 23:42

Ah for fucks sake. When do u think they will release the new firmware?

Because this fw is so terrible, its making an excellent phone with an excellent bit of hardware look like trash. I cant even take pictures properly they look like VGA quality FFS!