hello
updated my firmware to v20 the other day and now cannot send MMS messages from my phone, i have re-downloaded the settings from the o2 site and saved them as defaults but it does not make a blind bit of difference. 😡
HELP!!! :con?
hello
updated my firmware to v20 the other day and now cannot send MMS messages from my phone, i have re-downloaded the settings from the o2 site and saved them as defaults but it does not make a blind bit of difference. 😡
HELP!!! :con?
anyone please?
well, you could tell us some more.. like whats happening? Any messages of error etc etc??
just doesn't send the message, it tries to resend 10 minutes later and then fails.
worked before the udpate, so i think it's a setting but what one i have no idea.
are other messages ok??
Do you just get the nokia beep and 'failed to send'?? And is it then left sitting in your outbox?
I'd call O2 direct and get them to check your account, and send you their settings. Sometimes the settings from online, and the setup wizard arent the same as the O2 ones!?!?
bugger, that's a point. yeah sits in the inbox and says resending at xx.xx time
then get the beep and failed to send.
It sounds like it might be worth deleting your access points and getting O2 to send you new ones.. I think you can do it through here, although I'm not on O2 to be sure:
http://www.o2.co.uk/services/ota4/input2
thanks Mithent
i have tried to use them, might have to delete the settings as you have suggested if not i'll have to call them
do you have an O2 access point set in the MMS settings?
yes, i have 02 MMS
did you speak to O2 yet??
not will call them now i am out of work, will let you know.
thanks for your help.
had the settings text to me by o2 customer service, if this happens to you don't use the site as the settings don't work.
Casperuk wrote:thanks for your help.had the settings text to me by o2 customer service, if this happens to you don't use the site as the settings don't work.
so its working now yeah??
yeah embarrassed to say it was user error
ha ha, no worries... its working!