Arghhh, just downloaded the v20 firmware and took a full backup, now when I try to go to the backup file it does not appear to select and manually going to the folder (through PC Suite) only lets me select the ContentCopier folder and not the actual backup file which is there if I browse my C drive???
Any ideas as I've lost everything at the moment!
where did you backup the file too?
The Application Date/Nokia/ContentCopier folder (the one it defaults to), I can see the backup file sat in that folder
does it error?
The Nokia PC Suite software even advises the latest backup was done and gives the date and time but finds nothing! Also tried moving the backup file to different folders and the desktop and it still finds nothing.
No error, just the backup screen remains blank and you can't select the file needed, doesn't even see the old file.
i'd say update your pc suite if you haven't already.
make sure you move the backup of your phone first incase it deletes it in the move
normal line, just in case: Have you restarted the systems?? 😉
and try a different version of PC suite... but as said... make sure you have a copy of your backup folder elsewhere so it doesnt disappear
Yeah did a reboot, will try re-installing PC Suite next.
before you do that... another just in case question
Have you tried just double clicking the backed up file??
kontraband wrote:before you do that... another just in case questionHave you tried just double clicking the backed up file??
you can tell you have been doing this for a while 😊
:icon14:
IT Support....
shit rolls down hill all the time
it does... and some times it takes a really long time.
a "scan PC for backup files" option .. or you're in backup and not "restore" ..
Good luck!😊