Hi,
I have had a French SFR N85 8GB for one month and besides I'm delighted with it, I have a serious issue.
Initially, I had listened to all delivered tones and chosen those I liked, it's working fine. "At some point in time" (I have no idea when exactly, I saw this less than 2 weeks ago), I realized all the ring tones were gone : when I go in the setup personalization (I use it in French, not sure of the menu names in English), on any item where a ring tone can be selected (ring, sms, etc), the only option I have is "deactivate" or "buy tones" (which goes on the vodaphone site).
I tried to inactivate the sound for sms, I thought it was a good idea, "it has to be a temporary bug, I'll have the list back". Now I don't have anymore ring for sms, and no way I can put one back.
I can't find the files with the phone explorer, or via a usb connexion. I had actually never tried to see them before that, I'm not sure where they are supposed to be.
In the phone memory, there are still 2 mp3 and 1 dcf that I had added into "Clips audio/Sons numériques" (logical name ? or do they name all directories in French when you setup French language in the phone ? weird), and that's all. Nothing in "Clips audio/sonneries".
In mass memory (English name for "mémoire de masse" ?), there are all the .aac that I have copied in "Clips audio/MUSIC" (over 4500, this is my new music player), 2 wav of spiderman in "Clips audio/sonneries" and the 5 delivered mp3 songs in "Clips audio/Sons numériques".
I have deleted nothing, I tried to use PC Suite and restore the backup of phone memory I had done after I bought it, no change (but I can't see any music file in the list of restored files anyway).
But the phone still rings, the debussy.aac I had chosen as regular ring still (luckily) rings when I'm called, but I can't find it on the phone, neither with the search tool.
HELP !!
PD: I have not changed the firmware 10.0.021. PC suite doesn't propose any new one for SFR product code in France and I don't want to "force" it yet...