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9500 cannot run, Its always restarts

2 replies · 5,543 views · Started 20 February 2008

:con? Dear All, My Old Nokia 9500 cannot run, Its always restarts back to Nokia logo, can anybody help me please, how get to the files Inside before format the 9500,.

I did a quick search of the net and it looks like you will most likely have to reformat.

One thing you might try is plug the phone USB cable into your computer and see if that might change the mode or boot process to where you can maybe access the files with Nokia PC Suite.

One question...did you load a suspect program that might have harbored a Symbian virus? What was the last thing you did with the phone before it started doing this?

It's also possible that a Nokia service center may be able to use a diagnostic plug-in device to break through the reboot cycles and access the phone.

Thanks for your reply, I am not load a suspect program that might have harbored a Symbian virus, His Suddenly restart and restart again, anyway thanks for your reply, I will try to plug the phone USB cable into my computer.